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首页> 外文期刊>International Journal of Project Management >Project to improve knowledge management and key business results through the EFQM excellence model
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Project to improve knowledge management and key business results through the EFQM excellence model

机译：通过EFQM卓越模型改善知识管理和关键业务成果的项目

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摘要

There is a growing interest in knowledge management as a strategic weapon, although the debate continues over which are the most effective models for its implementation. In this context, the main objective of this study is to analyse the potential of the EFQM Excellence Model to design and implement a knowledge management project (KMP) which improves the key results of the business. To reach the objective, a sample was used which consisted of 225 companies with experience in EFQM evaluations. The partial least squares structural equation modelling approach was used to test the model. The results show how the EFQM Excellence Model can be a valid framework upon which to implement a KMP. In addition, the use of process methodology and the involvement of suppliers and partners are key factors for KMP to have a significant impact on the key results of the business. (C) 2015 Elsevier Ltd. APM and IPMA. All rights reserved.
机译：尽管作为一种最有效的实施模式的争论仍在继续，但人们越来越将知识管理作为一种战略武器。在这种情况下，本研究的主要目的是分析EFQM卓越模型在设计和实施知识管理项目（KMP）方面的潜力，该项目可以改善业务的关键成果。为了达到目标，使用了由225家具有EFQM评估经验的公司组成的样本。使用偏最小二乘结构方程建模方法对模型进行测试。结果表明，EFQM卓越模型如何成为实施KMP的有效框架。此外，过程方法的使用以及供应商和合作伙伴的参与是KMP对业务关键结果产生重大影响的关键因素。 （C）2015 Elsevier Ltd. APM和IPMA。版权所有。

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