Characterisation of the Goods and Services Sectors: technology management implications

Daniel Berg; Norman G. Einspruch

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Characterisation of the Goods and Services Sectors: technology management implications

机译：货物和服务部门的特征：技术管理的影响

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Using a technique called 'Data Surface Mining' (DSM), data previously published in the business press were further analysed to characterise the similarities and differences between the Goods and Services Sectors; a summary of the results of these analyses is presented here. In addition, the issues of technology management especially relevant to the Services Sector are presented. These issues are of critical importance in light of the fact that the Services Sector represents more than 80% (GDP and/or employment) of the US economy and is of increasing importance in the global economy.

机译：使用一种称为“数据表面挖掘”（DSM）的技术，对先前在商业媒体上发布的数据进行了进一步分析，以表征商品和服务部门之间的异同。这些分析结果的摘要在此处提供。此外，还介绍了与服务部门特别相关的技术管理问题。鉴于服务业占美国经济的80％以上（GDP和/或就业），并且在全球经济中正变得越来越重要，因此这些问题至关重要。

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来源
《International Journal of Services Technology and Management》 |2009年第4期|323-333|共11页
作者
Daniel Berg; Norman G. Einspruch;
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作者单位

Decision Sciences and Engineering Systems, Lally School of Management, Rensselaer Polytechnic Institute, 5015 CII, 110 8th Street, Troy, New York 12180-3590, USA;

Department of Electrical and Computer Engineering, University of Miami P.O. Box 248581, Coral Gables, FL 33124-8581, USA;

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原文格式 PDF
正文语种 eng
中图分类
关键词
technology management; services sector; goods sector; DSM; data surface mining;

机译：技术管理;服务业;货物部门;DSM;数据表面挖掘;

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Characterisation of the Goods and Services Sectors: technology management implications

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