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首页> 外文期刊>International Journal of Water >A stepwise approach to achieve sustainable services to low income areas, the experience of a private operator
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A stepwise approach to achieve sustainable services to low income areas, the experience of a private operator

机译：逐步实现向低收入地区提供可持续服务的方法，这是私营运营商的经验

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摘要

Implementation of the Human Right to Water and Sanitation is a crucial issue for all actors involved in the provision of these services. Water utilities are at the heart of this process, and are challenged to provide sustainable solutions. This paper, by analysing three case studies that demonstrate the know-how of several utilities, will present the main lessons learned, in particular the need to adapt to the local context and the requirement to design a befitting governance system. To achieve these, a stepwise, indigenous process is the better way to proceed than trying to copy-paste solutions from elsewhere. The process starts with the creation of a dedicated team within the utility that can ensure coordination of the actions; the implementation of a thorough diagnosis of the local situation on water and sanitation provision to slum areas; and finally the joint development by stakeholders of the sustainable solution that provides a win-win for all.
机译：对参与提供这些服务的所有行为者而言，实现水和卫生设施的人权是至关重要的问题。自来水公司是这一过程的核心，面临着提供可持续解决方案的挑战。本文通过分析三个案例研究来证明几种公用事业的专有技术，将介绍主要的经验教训，特别是适应当地情况的需要和设计合适的治理系统的要求。为了实现这些目标，与尝试从其他地方复制粘贴解决方案相比，逐步进行本地化过程是更好的方法。该过程始于在公用事业内部建立专门的团队，以确保行动的协调。对贫民窟地区供水和卫生设施的当地情况进行全面诊断；最终由利益相关者共同开发可持续解决方案，为所有人带来双赢。

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