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Social Software in Academic Libraries for Internal Communication and Knowledge Management: A Comparison of Two Reference Blog Implementations

机译:高校图书馆内部通信和知识管理中的社交软件:两个参考博客实现的比较

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This article investigates the adoption of new innovations for internal reference desk communication and knowledge management in academic libraries, specifically the use of social software tools. Actual implementations of the free blog software Wordpress from two university libraries are described including charts detailing advantages and disadvantages of the methods. In the context of the diffusion of innovation and organizational lag theories, the analyzed outcomes confirm that while social software tools are being used, relatively few institutions have exploited them for improving in-house processes. Without clearly articulated long-term gains, adoption of administrative innovations will follow the pattern of organizational lag.View full textDownload full textKEYWORDSblogs, knowledge management, diffusion of innovation, organizational lag, WordpressRelated var addthis_config = { ui_cobrand: "Taylor & Francis Online", services_compact: "citeulike,netvibes,twitter,technorati,delicious,linkedin,facebook,stumbleupon,digg,google,more", pubid: "ra-4dff56cd6bb1830b" }; Add to shortlist Link Permalink http://dx.doi.org/10.1080/10875301003788323
机译:本文研究了大学图书馆内部咨询台交流和知识管理采用的新创新技术,特别是社交软件工具的使用。描述了来自两个大学图书馆的免费博客软件Wordpress的实际实现,其中包括详细说明了该方法优缺点的图表。在创新和组织滞后理论传播的背景下,分析结果证实,尽管使用了社交软件工具,但相对地很少有机构利用它们来改善内部流程。如果没有明确阐明的长期收益,则采用行政创新将遵循组织滞后的模式。查看全文下载全文博客,知识管理,创新的传播,组织滞后,Wordpress services_compact:“ citeulike,netvibes,twitter,technorati,可口,linkedin,facebook,stumbleupon,digg,google,更多”,发布:“ ra-4dff56cd6bb1830b”};添加到候选列表链接永久链接http://dx.doi.org/10.1080/10875301003788323

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