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Factors affecting employee performance: a systematic literature review

机译：影响员工绩效的因素：系统文献综述

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Purpose - The purpose of this paper is to synthesize the fragmented literature on organizational citizenship behavior (OCB), leader-member exchange (LMX), learning, innovative work behavior (IWB) and employee performance across different countries, disciplines and organizations, thereby broadening the literature breath and making gap identification comprehensive. Second, it provides information on how much studies have been concentrated on Africa with the goal of provoking scholarly work in a unique cultural setting on the interrelatedness of these concepts. Design/methodology/approach - Relevant literature search was undertaken using key search terms, "employee performance," "OCB," "LMX," "IWB," "individual learning" and "team learning." Findings - The findings show positive relationships between the behaviors and employee performance. They also reveal an interesting diversity in the study across multidisciplinary fields holding both cultural and contextual significance for academia and practitioners. Research limitations/implications - The limitation of literature to peer-reviewed journals from the authors' university library might have missed important information not in this domain. Further studies must make use of additional search terms and engines excluded from this study to provide a more comprehensive analysis. Practical implications - The paper has important managerial implications for practitioners. The analysis can support the understanding of employee performance from a broader and more diverse view points; and help in providing insight into real-life opportunities, constraints and solutions in enhancing performance management. Originality/value - This systematic literature review highlights important knowledge gaps which need to be explored especially in the African and Ghanaian contexts.
机译：目的 - 本文的目的是在不同国家，学科和组织中综合组织公民行为（OCB），领导者交换（LMX），学习，创新工作行为（IWB）以及员工表现的碎片化文献。文学呼吸与差距识别全面。其次，它提供了有关在非洲专注于非洲的研究的信息，其目的是在这些概念的相互关联的独特文化环境中激发学术工作。设计/方法/方法 - 相关文献搜索是使用关键搜索条款，“员工性能”的“OCB”，“LMX，”“IWB，”个人学习“和”团队学习“。调查结果 - 调查结果显示了行为与员工业绩之间的积极关系。他们还揭示了跨多学科领域的研究中有趣的多样性，持有学术界和从业者的文化和语境意义。研究限制/影响 - 文学对提交人大学图书馆的同行评审期刊的限制可能错过了不在此领域的重要信息。进一步的研究必须利用从本研究中排除的其他搜索条件和引擎，以提供更全面的分析。实际意义 - 本文对从业者具有重要的管理含义。分析可以支持从更广泛更多样化的观点的员工表现的理解;并帮助提供对绩效管理方面的现实生活机会，限制和解决方案的洞察。原创性/价值 - 这种系统文献综述突出了需要探索的重要知识差距，特别是在非洲和加纳语境中。

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