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The influence of virtual reality in e-commerce

机译:虚拟现实在电子商务中的影响

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The development of virtual reality (VR), together with other technological innovations will shape the future of e-retailing. This research studies the effectiveness of different VR formats and devices in a virtual store environment, namely V-commerce. This study proposes and test a conceptual model that analyses the relations between sense of presence, brand recall and purchase intention, while also going deeper into their antecedents. Our findings suggest differences in purchase intention depending on VR format and device used. No differences are shown in sense of presence and affect by VR format and device. Our tested model suggests a dual route of influence of VR on consumers' purchase intention in virtual stores: one through emotions and sense of presence and the other through the affect evoked by the virtual environment and brand recall. Lastly, some managerial implications and methodological issues are considered.
机译:虚拟现实(VR)的发展以及其他技术创新将塑造电子零售的未来。这项研究研究了虚拟商店环境(即V-commerce)中不同VR格式和设备的有效性。这项研究提出并测试了一个概念模型,该模型分析了存在感,品牌召回和购买意愿之间的关系,同时也更深入地研究了它们的前因。我们的发现表明,购买意图的差异取决于VR格式和使用的设备。 VR格式和设备不会显示存在感和影响。我们的测试模型提出了虚拟现实对消费者在虚拟商店中购买意愿的影响的双重途径:一种是通过情感和存在感,另一种是通过虚拟环境和品牌召回引起的影响。最后,考虑了一些管理意义和方法论问题。

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