How different (dis)engagement behaviors affect performance within an e-market ecosystem: A longitudinal analysis

Katsifaraki Georgia D.; Theodosiou Marios

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How different (dis)engagement behaviors affect performance within an e-market ecosystem: A longitudinal analysis

机译：如何不同（DIS）参与行为在电子市场生态系统中影响性能：纵向分析

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Despite the growing interest in the effect of actor engagement on performance outcomes, empirical work adopting a holistic view is scarce. This study aims to empirically assess the impact of engagement behaviors on a shop's performance within an e-market ecosystem. Specifically, the study investigates how actors' level of engagement in online reviewing relates to a shop's future performance, using a rich panel dataset (1332 clothes shops spanning seven months) within the Etsy ecosystem. The results indicate that in these environments, higher positive engagement behaviors don't affect performance, as positive reviews are expected. Engagement behaviors entailing negative reviewing also have a non-significant effect on performance, as they offer important feedback to the shop, which offsets damaging effects. However, when the volume of either low positive engagement or disengagement behaviors increases, performance deteriorates, as these behaviors signal mediocre quality or non-credible reviewing behavior. The article concludes with implications for research and practice.

机译：尽管对演员参与性绩效结果的影响越来越感兴趣，但采用整体观点的实证工作是稀缺的。本研究旨在明确评估参与行为对商店在电子市场生态系统中的表现的影响。具体而言，该研究调查了演员在线评论中的参与程度如何涉及商店未来的性能，使用etsy生态系统内的丰富的面板数据集（跨越七个月的1332份服装店）。结果表明，在这些环境中，较高的积极参与行为不会影响性能，因为预计阳性审查。有关负面审查的订婚行为也对绩效产生了非重大影响，因为它们为商店提供了重要的反馈，抵消了损坏的效果。然而，当较低的正接合或脱离行为的体积增加时，性能恶化，因为这些行为信号发出平庸的质量或不可靠的审查行为。本文对研究和实践的影响结束。

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《Journal of Business Research》 |2020年第12期|578-591|共14页
作者
Katsifaraki Georgia D.; Theodosiou Marios;
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Univ Cyprus Dept Business & Publ Adm 1 Panepistimiou Ave CY-2109 Nicosia Cyprus;

Univ Cyprus Dept Business & Publ Adm 1 Panepistimiou Ave CY-2109 Nicosia Cyprus;

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正文语种 eng
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关键词
Actor engagement behaviors; Disengagement; eWOM; Online reviewing; E-market; Service ecosystem; Panel data analysis;

机译：演员订婚行为;脱离;EWOM;在线审查;电子市场;服务生态系统;面板数据分析;

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3. Psychotic depression, posttraumatic stress disorder, and engagement in cognitive-behavioral therapy within an outpatient sample of adults with serious mental illness. [J] . Gottlieb JD, Mueser KT, Rosenberg SD, Comprehensive psychiatry. . 2011,第1期

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4. Exploring the Relationships between Design, Students' Affective States, and Disengaged Behaviors within an ITS [C] . Lakshmi S. Doddannara, Sujith M. Gowda, Ryan S.J.d. Baker, International conference on artificial intelligence in education . 2013

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7. Decision-making is the process of analyzing information about a problem situation and comparing it to a specific conclusion in order to solve a specific problematic (Yıkılmaz, 2001; Miller and Byrnes, 2001). Decision-making styles are a mechanism that is influenced by the internal and external conditions that determine the direction of the decisions of the individual, the content of the decision-making process, and the outcome of the decision-making process (Payne, Bettman and Johson, 1993; Bavol’ár and Orosová, 2015). ACT is a contemporary member of the Cognitive Behavioral Therapy family. ACT (Acceptance and commitment therapy) has both similar and different directions with Behavioral Therapies and Cognitive Therapies (Herbet and Forman, 2011; Hayes, 2004). KKT responds to classical behavioral treatments using both existential and cognitive approaches in the analysis of behavior. KKT is a science wing that tries to solve human problems with a wider perspective aimed at solving problematic human behaviors (Plumb, Stewart, Dahl and Lundgren, 2009). It is seen that there is very little research about the new approach of ACT approach when the aiming country of our country is screened and it is thought that our country will contribute to the field of psychological counseling with the work done. In the scope of the research, experimental and control groups and preliminary test, post-test and follow-up measurements of 2x3 experimental design were used. The study's study group consists of a total of 24 (12 experimental and 12 control groups) university students studying in different departments and levels, continuing their education in the academic year of 2015-2016 in Ağrı province and İbrahim Chechen University in 2015-2016 academic year. The average age of participants in the experiment and control group is 20. There were 12 participants in the experimental group, 7 female and 5 male, and 12 participants, 7 female and 5 male in the control group. Personal Information Form and Decision Making Style Scale prepared by the researcher were used in the research. In order to decide on the tests to be used in the course of analyzing the data, the scores of the participant's Decision Styles Scale pre-test, which are placed primarily in the experimental and control groups, it was analyzed whether the basic expectations of parametric tests were answered. As a result of the analysis made, the scores, skewness and kurtosis coefficients obtained from the Decision Making Styles Scale were given to the experimental and control groups. It was determined that the distribution was normal in the result of Shapiro-Wilk test, in which the skewness and kurtosis coefficients of each sub-scale were ranked between -1 and +1. Participants in the experimental and control groups; homogeneity test results for decision-style pre-test measurements indicate that the data are homogeneous. According to the results of the Mauchly Globalness Test, it has been determined that working supports the hypothesis. It was determined that there was no significant difference between the pre-test scores obtained from dependent decision-making style of experiment and control groups, but the test group showed lower mean scores at the significant level within the scores of post-test and follow-up tests. Therefore, it can be said that the ACT-oriented psychoeducation program applied to the experimental group reduces the dependent decision-making style scores from the decision style sub-dimensions and the psychoeducation program has a lasting effect. It was determined that there was no significant difference between pre-test, post-test and follow-up scores obtained from the Spontaneous-Instant Decision Style of experiment and control groups. Thus, it can be said that this situation does not cause a significant difference in the Spontaneous-Decision-Making Style scores from the decision style sub-dimensions of the ACT-oriented psychoeducation program applied to the experimental group. The ACT -oriented psychoeducation program had a decline in the intuitive decision-making styles of the individuals, but this decrease did not create significant differences. Thus, it can be said that this situation does not make a meaningful difference in the intuitive decision style scores from the decision style sub-dimensions of the KKT oriented psychoeducation program applied to the experimental group. The pre-test scores obtained from the rational decision-making style of the experimental and control groups showed that there was a difference between the post-test and the follow-up scores, but this difference was not significant. As a result of the analysis, it was determined that the test group had higher levels of rational decision style than the pre - test scores in the post test and follow - up scores, whereas the post test and follow - up test scores in the control group rational decision style showed a decrease compared to the pre - test scores. the pre - test scores. Decision-making Styles Scale Avoidant Decision Making As a result of the analysis of the mean scores of the subscale scores of pre-test, post-test and follow-up measures, the group effect was found to be insignificant. It was determined that the experimental and control groups differed significantly from the pre-test scores obtained from the avoidant decision-making style but did not show any significant change within the scores of the post-test and follow-up tests. [O] . mustafa ercengiz, ali haydar şar 2018

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机译：以人为本的国土安全：重新调整国土安全生态系统中的社区合作和参与。

How different (dis)engagement behaviors affect performance within an e-market ecosystem: A longitudinal analysis

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