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Servitization research: A review and bibliometric analysis of past achievements and future promises

机译：伺服化研究：过去成就和未来承诺的审查和义毛测定分析

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Manufacturing firms are increasingly adopting a strategy known as 'servitization' to add services to existing product-based offerings to stimulate additional revenue and growth. While the emerging research domain of servitization is mobilizing relevant knowledge across academic establishments, the present study aims to perform a comprehensive bibliometric analysis to organize the prior knowledge in this area, more importantly, highlights areas for future research. This study acknowledges important contributions from authors and organizations, as identified through analyses of citation chains and co-authorship networks. Next, a co-citation analysis of the prior literature is used to identify four main thematic areas relating to capability development, customer involvement, business models, and transformational challenges for servitization. Finally, the dynamic co-citation analysis technique reveals the development of these thematic areas. This study assumes importance in the extant literature by delivering valuable insights from the prior research on servitization and by providing guidance for future avenues of study.
机译：制造公司越来越多地采用被称为“伺服化”的战略，为现有的基于产品的产品添加服务，以促进额外的收入和增长。虽然培训的新兴研究领域正在调动跨学术企业的相关知识，但本研究旨在履行全面的伯格计量分析，以组织该领域的先验知识，更重要的是，突出未来研究领域。本研究通过分析引用链和共同作者网络来确定了来自作者和组织的重要贡献。接下来，使用先前文献的共同引文分析来确定与能力开发，客户参与，商业模式以及伺服化的转型挑战有关的四个主要专题区域。最后，动态共同引文分析技术揭示了这些专题领域的发展。本研究假设通过从先前的培训研究中提供有价值的见解，并通过为未来的研究途径提供指导，对现存文献中的重要性。

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