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Understanding ethical grocery shoppers

机译:了解有道德的杂货店购物者

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The growing importance of ethical shopping motives offers a major advantage to retailers who understand their significance in store choice decisions compared with other conventional store image influences, particularly with regard to any variations that exist between different shopper types. This study uses an exploratory two-phase integrative qualitative and quantitative research design to identify a preliminary classification of ethical shopper types. Three ethical and three store image factors emerge as relevant to the decision-making of ethical shoppers through the development of appropriate scales. Building from these factors, subsequent cluster analysis defines four distinct ethical shopper types: demanders, mavens, dissenters, and apathetics. The degree of emphasis given to ethical and other store choice factors exemplify differences among these segments. The article discusses the utility of the resultant classification in terms of research and retail strategy including opportunities for targeting through adjustment of the retail offer.
机译:符合道德的购物动机的重要性日益提高,这为零售商提供了一个主要优势,他们与其他常规商店形象影响相比,尤其是在不同购物者类型之间存在的任何差异方面,了解自己在商店选择决策中的重要性。本研究使用探索性的两阶段综合定性和定量研究设计来确定符合道德的购物者类型的初步分类。通过制定适当的规模,与道德购物者的决策相关的三个道德和三个商店形象因素应运而生。在这些因素的基础上,后续的聚类分析定义了四种不同的道德购物者类型:需求者,行家,持不同政见者和无动于衷。对道德和其他商店选择因素的重视程度说明了这些细分市场之间的差异。本文从研究和零售策略的角度讨论了所得分类的效用,包括通过调整零售报价进行定位的机会。

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