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Can a good organizational climate compensate for a lack of top management commitment to new product development?

机译:良好的组织氛围是否可以弥补高层管理人员对新产品开发的承诺不足?

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摘要

This study examines the marketing-R&D relationship at different levels of top management commitment to determine if such commitment moderates the effect of the climate between departments on new product performance. Four key variables of relationship marketing-cooperation, communication, trust, and internal commitment-serve to measure the interfunctional climate, and the measures of top management commitment rely on both top management support and risk aversion. According to surveys of R&D directors from 178 Spanish innovative firms pertaining to 345 products, low top management commitment enhances the importance of effective cross-functional communication flows for new product performance. Furthermore, this unique research (1) uses a relationship marketing approach to investigate intrafunctional relationships, (2) measures new product performance as a formative construct, and (3) includes top management commitment as a possible moderator.
机译:这项研究检查了高层管理人员承诺在不同层次上的营销与研发关系,以确定这种承诺是否减轻了部门之间的气候对新产品绩效的影响。关系市场营销的四个关键变量-合作,沟通,信任和内部承诺-可以用来衡量内部职能环境,而高层管理者的承诺则依赖于高层管理者的支持和风险规避。根据来自178家涉及345种产品的西班牙创新公司的研发总监的调查,较低的最高管理者承诺提高了有效的跨职能沟通流程对新产品性能的重要性。此外,这项独特的研究(1)使用关系营销方法来调查内部职能关系;(2)将新产品的绩效作为形成性的构架进行评估;(3)包括高层管理者的承诺作为可能的主持人。

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