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首页> 外文期刊>Journal of Educational Change >What facilitates and impedes collaborative work during higher education software implementation projects?
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What facilitates and impedes collaborative work during higher education software implementation projects?

机译：在高等教育软件实施项目期间，什么促进和阻碍了协作工作？

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摘要

Implementations of new or major upgrades of existing student information systems require incorporation of new paradigms and the exchange of familiar routines for new methods. As a result, implementations are almost always time consuming and expensive. Many people in the field of information technology have identified some of the challenges faced by campuses that attempt to modify their student services. The work of Gardner et al. (Good work: When excellence and ethics meet. Basic Books, New York, 2001) was used as a model to examine the experiences of those involved in implementations and to explore how the values of staff members influence the experience of change. Analysis of student information system implementations at 10 institutions of higher education was conducted. Over a 2-month period, data were gathered from 74 people through a combination of online surveying, telephone interviews, and completion of a Q-sort instrument based on the published instrumentation of Gardner et al. (2001). Statistical analyses of the online survey and Q-sort results and use of the SPSS Text Analysis for Surveys 2.0 User’s Guide (SPSS Inc., Chicago, 2006) revealed trends that highlighted the overall perceived importance of communication, collaboration, and problem solving for implementation success. Analysis also highlighted campus members’ satisfaction level with the implementation process and how their satisfaction varied depending on if the implementations were completed or still “in process.” Discussion includes pragmatic recommendations for future implementations.
机译：现有学生信息系统的新的或主要的升级的实现需要结合新的范例，并且需要将熟悉的例程交换为新方法。结果，实现几乎总是耗时且昂贵。信息技术领域的许多人已经发现了试图修改学生服务的校园所面临的一些挑战。 Gardner等人的工作。 （良好的工作：当卓越与道德相遇时。《基本书》，纽约，2001年）被用作模型来研究实施人员的经验，并探索员工的价值观如何影响变革的经验。对10所高校的学生信息系统实施情况进行了分析。在2个月的时间内，通过在线调查，电话采访和基于Gardner等人已发表的仪器的Q-sort仪器的完成，从74个人中收集了数据。 （2001）。在线调查和Q-sort结果的统计分析以及《 SPSS调查文本分析2.0用户指南》（SPSS Inc.，芝加哥，2006年）的使用揭示了一些趋势，这些趋势突出了沟通，协作和解决问题对于实施的总体重要性成功。分析还强调了校园成员对实施过程的满意度，以及他们的满意度如何变化，取决于实施是否完成或仍在进行中。讨论包括对未来实现的实用建议。

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