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How to innovate with a brand community

机译:如何与品牌社区进行创新

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This study examines how a firm can innovate with a brand community via an inductive, longitudinal study of three brand communities. The proposed framework for building an innovative brand community features six mechanisms: animation, openness, structuring, linking, theorization, and integration that support three processes: generation, socialization and adoption of user contributions. An innovative brand community can generate valuable innovations for the firm without reducing its own vitality. It brings together lead, creative, and other types of users to create ideas and new functions, uses, and contents pertaining to innovation. On the one hand, firms that partially open their boundaries by leaving space in the process of innovation for creation and discussion can benefit from the contribution of users without suffering appropriation problems. On the other hand, brand communities should receive toolkits for creation and animation, and encourage the development of both communities and innovation. (c) 2015 Elsevier B.V. All rights reserved.
机译:这项研究通过对三个品牌社区的归纳纵向研究,考察了企业如何与品牌社区进行创新。提议的建立创新品牌社区的框架具有六个机制:动画,开放性,结构化,链接,理论化和集成,它们支持三个过程:生成,社交化和用户贡献的采用。创新的品牌社区可以在不降低自身活力的情况下为公司带来有价值的创新。它汇集了潜在的,创新的和其他类型的用户,以创建与创新有关的想法和新功能,用途和内容。一方面,通过在创新和讨论的创新过程中留出空间来部分开放自己的界限的公司可以受益于用户的贡献而不会遇到拨款问题。另一方面,品牌社区应该获得用于创作和动画的工具包,并鼓励社区和创新的发展。 (c)2015 Elsevier B.V.保留所有权利。

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