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首页> 外文期刊>Journal of Information Technology >Institutionalizing enterprise resource planning in the Saudi steel industry: a punctuated socio-technical analysis
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Institutionalizing enterprise resource planning in the Saudi steel industry: a punctuated socio-technical analysis

机译：沙特钢铁行业企业资源计划的制度化：标点符号化的社会技术分析

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In this article, we analyze institutionalization as a process of transferring and stabilizing material artifacts and routines in the form of enterprise resource planning (ERP) systems. Although past studies have analyzed institutionalization as structuring around scripts or discourse moves, we emphasize the material role of artifacts and routines as carriers of institutional logics. In addition, insitutionalization is not linear and incremental, but goes through sudden, nonlinear disruptions. To this end, we apply punctuated socio-technical information system change (PSIC) model that draws upon Gersick's model of change to identify and trace moves that are critical during the institutionalization. The model accounts for ERP institutionaiization by chronicling complex interactions between socio-technical elements in the implementation system, the work system, and organizational and environmental context which together account for the institutionalization outcome. We use the model to analyze a longitudinal case covering 11 years (1993-2004) of ERP implementation processes in a large Saudi steel firm. Our analysis shows that the proposed material and punctuated lens toward institutionalization offers rich insights how and why ERP systems become institutions and why their institutionalization is difficult and unfolds in unpredictable ways. We conclude that the normally held assumptions of successful linear and incremental adaptation to new institutional patterns logics out by ERP systems do not hold.
机译：在本文中，我们将制度化作为以企业资源计划（ERP）系统的形式传输和稳定物料和程序的过程进行分析。尽管过去的研究已经将制度化分析为围绕脚本或话语动作的结构化，但我们强调了人工制品和例程作为制度逻辑载体的物质作用。此外，就地化不是线性和增量的，而是经历突然的，非线性的破坏。为此，我们采用了标点社会技术信息系统变更（PSIC）模型，该模型借鉴了Gersick的变更模型来识别和跟踪在制度化过程中至关重要的举动。该模型通过记录实现系统，工作系统以及组织和环境环境中的社会技术要素之间的复杂交互，从而解释了ERP的制度化，这些相互作用共同说明了制度化的结果。我们使用该模型分析了一家大型沙特钢铁公司中涵盖11年（1993年至2004年）ERP实施过程的纵向案例。我们的分析表明，拟议中的制度化实质性和标点性镜头提供了丰富的见解，说明了ERP系统如何以及为何成为制度，以及为什么其制度化难以实现并以不可预测的方式展开。我们得出的结论是，ERP系统无法成功地对新的机构模式逻辑进行线性和增量式适应，这是通常所持的假设。

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