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Considerations in Feedback Delivery: The Role of Accuracy and Type of Evaluation

机译:反馈传递中的注意事项:准确性的作用和评估类型

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摘要

Performance feedback remains a commonly implemented and successful intervention within organizational behavior management, but a comprehensive understanding of the components that influence the effectiveness of feedback tends to be lacking. The present study sought to contribute by analyzing the variables of accuracy (contingent on or independent of performance) and evaluation type (supportive or critical judgments) on performance using a simulated work environment. A total of 75 undergraduate students were randomly assigned to 1 of 4 experimental conditions: (a) contingent and supportive feedback, (b) contingent and critical feedback, (c) independent and supportive feedback, or (d) independent and critical feedback. Outcomes suggested that contingent feedback improved performance relative to independent feedback, however, no differences were found between supportive and critical types of feedback. The need for additional research into the functional and formal elements of effective feedback is also discussed.
机译:绩效反馈仍然是组织行为管理中通常实施且成功的干预措施,但往往缺乏对影响反馈有效性的组件的全面理解。本研究试图通过使用模拟工作环境分析准确性(取决于绩效或独立于绩效)和评估类型(支持或批判性判断)的变量来做出贡献。总共将75名本科生随机分配到4个实验条件中的1个:(a)偶然和支持性反馈,(b)偶然和关键性反馈,(c)独立和辅助性反馈,或(d)独立和关键性反馈。结果表明,偶发性反馈相对于独立反馈可提高性能,但是,支持性和关键性反馈之间没有发现差异。还讨论了对有效反馈的功能和形式要素进行进一步研究的必要性。

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