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首页> 外文期刊>Journal of organizational behavior management >The Impact of Authority Relations and Feedback Delivery Method on Performance
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The Impact of Authority Relations and Feedback Delivery Method on Performance

机译：权威关系的影响和反馈交付方法对性能的影响

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摘要

The proliferation of technology has been changing feedback delivery methods in organizations. However, the effectiveness of feedback delivery methods can vary depending on social dynamics (e.g., authority relations) in the organization. The current study was designed to examine the impact of authority relations and feedback delivery methods on performance. A total of 120 participants were recruited to work on a simulated cell-phone assembly task and were exposed to one of the four feedback conditions: (a) authority figure with face-to-face feedback, (b) authority figure with e-mail feedback, (c) non-authority figure with face-to-face feedback, and (d) non-authority figure with e-mail feedback. Results showed that while both feedback delivery methods resulted in high performance with the presence of an authority figure, only face-to-face feedback resulted in high performance with a non-authority figure. Practical considerations for effective feedback delivery methods in relation to authority figures are also discussed.
机译：技术的扩散在组织中一直在改变反馈交付方法。然而，反馈交付方法的有效性可以根据组织中的社会动态（例如，权威关系）而有所不同。目前的研究旨在研究权威关系的影响和反馈交付方法对性能。招募了120名参与者在模拟的蜂窝电话组装任务上工作，并被暴露于四个反馈条件之一：（a）具有面对面反馈的权限图，（b）授权图与电子邮件反馈，（c）非权威数字，具有面对面反馈，（d）非权威数字，具有电子邮件反馈。结果表明，虽然两个反馈传递方法导致具有权限图的存在的高性能，但只有面对面的反馈导致具有非权限图的高性能。还讨论了关于权力数据相关的有效反馈交付方法的实际考虑。

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