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首页> 外文期刊>Library Review >Redeploying public librarians to the front-lines: prioritizing digital inclusion
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Redeploying public librarians to the front-lines: prioritizing digital inclusion

机译：将公共图书馆员重新部署到第一线：优先考虑数字包容性

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Purpose - This paper aims to draw attention to the quiet, if inadvertent, disappearance of the front-line public librarian, as libraries make difficult organizational choices in the struggle to survive the relentless pressures to cut costs on one side while supporting a market ethos of customer service on the other. Design/methodology/approach - Informed by the preliminary findings of a pan-Canadian study of labour in large urban public libraries and a review of professional and academic literatures dealing with contemporary service trends, four models/proposals [(1) participative, (2) community-led, (3) managerial/leadership and (4) digital inclusion] are critically reviewed with respect to their positioning of the front-line professional librarian. Findings - The paper concludes with an argument in favor of one of these proposals because it supports the relevance of public librarians in service to their communities while remaining true to the democratic aspirations of this vital public service within our increasingly complex information societies. Research limitations/implications - The implication of this work is that by drawing our attention to the contradictions inherent within contemporary and popular library initiatives, the disconnect between formal education and professional practice is highlighted, thus providing a foundation for new empirical research into the changing nature of waged work (professional and non-professional) in public libraries. Practical implications - Failure to situate the professional public librarian strategically and unambiguously within the rapidly evolving roles of the public library has implications for LIS educators, employers and, as significantly, current and future students. Social implications - Despite the high rates of connectivity among Western nations and the increasing sophistication of their populations, the digital divide persists among a growing urban and rural underclass. Building, maintaining and promoting a strong and accessible municipal information infrastructure, one could argue, is what public librarianship is all about. Originality/value - This paper's identification and critical review of the four dominant service models proposed for the present public library represents the first time that these literatures have been assembled together and critically interrogated for their implications for the work of public librarians. Given the importance of the question "what is the future role of the public library", a critical analysis of the key contenders is a necessary exercise, as is shifting the subject of the conversation away from the customer and onto the professional public librarian.
机译：目的-本文旨在提请人们注意一线公共图书馆员的安静（如果无意间）消失，因为图书馆在艰难的组织选择中艰难度日，难以承受削减成本的压力，同时支持市场精神。客户服务另一方面。设计/方法/方法-由加拿大大型城市公共图书馆劳动力研究的初步结果以及有关当代服务趋势的专业和学术文献的回顾得出的四种模式/建议[（1）参与式，（[2 ）以社区为主导，（3）管理/领导和（4）数字包容性]一线专业图书馆员的位置进行了严格审查。调查结果-本文以支持上述建议之一为论据而结束，因为它支持公共图书馆员为社区服务的相关性，同时在我们日趋复杂的信息社会中保持这一重要公共服务的民主愿望。研究的局限性/含义-这项工作的含义是，通过引起我们对当代和流行图书馆倡议内在矛盾的关注，凸显了正规教育与专业实践之间的脱节，从而为不断变化的性质进行新的实证研究奠定了基础。公共图书馆有偿工作（专业和非专业）的数量。实际意义-未能在公共图书馆迅速发展的角色中战略性地，明确地安排专业公共图书馆员，这将对LIS教育者，雇主以及重要的是现在和将来的学生产生影响。社会影响-尽管西方国家之间的联系率很高，并且其人口的复杂程度不断提高，但在日益增长的城乡下层阶级之间仍然存在数字鸿沟。有人可能会说，建立，维护和促进强大而可访问的市政信息基础设施就是公共图书馆事业的全部内容。原创性/价值-本文对当前公共图书馆提出的四种主要服务模式的识别和批判性回顾，代表了这些文献首次被汇集在一起​​，并对其公共图书馆员工作的意义进行了严格的审视。鉴于“公共图书馆的未来作用是什么”这个问题的重要性，对关键竞争者进行批判性分析是一项必要的工作，而谈话的话题也要从客户转移到专业的公共图书馆员。

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