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首页> 外文期刊>Museum Management and Curatorship >Making museum tours better: understanding what a guided tour really is and what a tour guide really does
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Making museum tours better: understanding what a guided tour really is and what a tour guide really does

机译：使博物馆之旅更好：了解导游的真正含义和导游的真正含义

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摘要

Tour guiding is much-practised and yet little-studied, particularly within the museum sector. Consequently, we have little understanding of the nature of guided tours and this results in untested assumptions forming the basis of training and practice. Because of this lack of knowledge, we cannot capitalise on the opportunities that tours present for museums to engage with their publics; nor can we counteract the challenges which their design and delivery present for the contemporary museum. This article uses detailed studies of guides-in-practice to show that tours are highly interactive pursuits, as opposed to the somewhat pre-scripted ‘lectures’ that they are often considered to be. As such, this paper intends to respecify what a tour is, how guides are trained and managed, and how electronic museum guides are designed and deployed.View full textDownload full textKeywordstour guides, docents, visitor experience, Conversation Analysis, museum management, visitor services, electronic guides, workplace studiesRelated var addthis_config = { ui_cobrand: "Taylor & Francis Online", services_compact: "citeulike,netvibes,twitter,technorati,delicious,linkedin,facebook,stumbleupon,digg,google,more", pubid: "ra-4dff56cd6bb1830b" }; Add to shortlist Link Permalink http://dx.doi.org/10.1080/09647775.2012.644695
机译：导游是非常务实但很少研究的，尤其是在博物馆领域。因此，我们对导游的性质知之甚少，这导致未经检验的假设构成了训练和实践的基础。由于缺乏知识，我们无法利用参观带来的机会吸引博物馆与公众互动。我们也无法应对他们的设计和交付给当代博物馆带来的挑战。本文通过对实践指南的详细研究，表明旅行是一种高度互动的追求，与通常被认为是预先编写好的“讲座”相反。因此，本文旨在详细说明什么是旅游，如何培训和管理指南以及如何设计和部署电子博物馆指南。查看全文下载全文关键词旅游指南，讲义，游客体验，对话分析，博物馆管理，游客服务，电子指南，工作场所研究相关var addthis_config = {ui_cobrand：“泰勒和弗朗西斯在线”，servicescompact：“ citeulike，netvibes，twitter，technorati，delicious，linkedin，facebook，stumbleupon，digg，google，更多”，pubid：“ ra- 4dff56cd6bb1830b“};添加到候选列表链接永久链接http://dx.doi.org/10.1080/09647775.2012.644695

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