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Verbal Interactional Dominance and Coordinative Structure of Speech Rhythms of Staff and Clients with an Intellectual Disability

机译:智障员工和客户的言语互动优势和言语节奏的协调结构

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摘要

Social interactions between staff and clients with an intellectual disability contain synchronized turn-taking patterns. Synchrony can increase rapport and cooperation between individuals. This study investigated whether verbal interactional dominance and balance, an indication of attunement between staff and clients with ID, are associated with synchrony of turn-taking patterns during staff-client interactions and whether the level of dominance and balance is related to the observed quality of the social interactions. Nineteen staff members video-recorded a social interaction with one of their clients in which the client asked for support. The recordings were analyzed using Cross Recurrence Quantification Analysis and Initiative Response Analysis. Fifteen staff observers as well as client observers completed a questionnaire on the quality of the video-recorded interactions. Staff and clients' patterns of verbal interactional dominance and balance were associated with the synchrony of their turn-taking behaviors. Staff's dominance was associated with a higher level of synchrony of turn taking, whereas client's dominance was associated with a lower level of synchrony. The patterns of verbal interactional dominance and balance were associated with staff observer reports about the quality of the interactions. The study suggested that staff and clients have a tendency to be sensitive to different aspects of interactions, which in turn may have different functions.
机译:智障员工与客户之间的社交互动包含同步的转向模式。同步可以增进个人之间的融洽和合作。这项研究调查了口头互动的主导和平衡是否是ID员工与客户之间协调的指标,与员工-客户互动过程中回合模式的同步性是否相关,以及主导和平衡的水平是否与所观察到的质量相关。社交互动。 19名工作人员用视频录制了与一位客户的社交互动,客户寻求支持。使用交叉重复量化分析和主动响应分析对记录进行分析。 15名员工观察员和客户观察员完成了有关视频互动质量的问卷调查。员工和客户的言语互动优势和平衡模式与其轮换行为的同步性相关。员工的主导地位与较高的转弯同步性相关,而客户的主导地位与较低的同步性相关联。言语互动优势和平衡的模式与员工关于互动质量的观察员报告相关。该研究表明,员工和客户倾向于对互动的不同方面敏感,而互动又可能具有不同的功能。

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