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Social networks and power in organizations A research on the roles and positions of the junior level secretaries in an organizational network

机译：组织中的社交网络和权力研究组织网络中下级秘书的角色和职位

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Purpose - Social network theory can help management scholars to understand how the pattern of social ties between employees can lead to unpredictable consequences. Sometimes people occupying lower positions in organizations, like junior-level secretaries, can be quite powerful and effective. Such consequences appear to be related to their status in the social networks they operate. The aim of this paper is to determine the level of the relationship between the network status and power of junior-level office secretaries. Design/methodology/approach - Two different methodological approaches were used to test the basic claims of this study. First, social network analysis was applied to network data gathered from 80 employees working in six academic departments and four administrative units, and then qualitative research techniques were used to explain the findings of the study. Interviews were carried out with 35 academicians. Findings - The findings suggest that the secretaries have strong positions in terms of brokerage and network centrality. The results of interviews indicate that they use their social connections between academic and administrative departments to create various kinds of dependencies. Practical implications - This research shows that secretaries may have high power potential in organizations, and those who are aware of their strong positions in a social network can use this for their self-interests. Originality/value - Social network theory and methodology have never been used to determine and explain the critical role of secretaries in organizations in the management literature. This study may give management scholars further ideas to explain how some organizational positions can provide advantage to the focal actors to construct social ties in organizations.
机译：目的-社交网络理论可以帮助管理学者了解员工之间的社交关系模式如何导致不可预测的后果。有时，在组织中担任较低职位的人（例如下级秘书）可能非常强大和有效。这些后果似乎与其在其运营的社交网络中的地位有关。本文的目的是确定网络状态与下级办公室秘书权力之间的关系级别。设计/方法/方法-两种不同的方法论方法被用来测试这项研究的基本主张。首先，将社交网络分析应用于从六个学术部门和四个管理部门工作的80名员工收集的网络数据，然后使用定性研究技术来解释研究结果。采访了35名院士。调查结果-调查结果表明，秘书在经纪业务和网络中心地位方面具有很强的地位。访谈的结果表明，他们利用学术和行政部门之间的社会联系来建立各种依赖关系。实际意义-这项研究表明，秘书在组织中可能具有很高的权力潜力，并且意识到自己在社交网络中的强势地位的人可以利用此来实现自身利益。原创性/价值-从未使用社会网络理论和方法来确定和解释管理文献中秘书在组织中的关键作用。这项研究可能会为管理学者提供进一步的想法，以解释某些组织职位如何为焦点参与者提供优势，以在组织中建立社会联系。

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