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The impact of commitment and climate strength on the relationship between trust and performance in cross-functional project teams: A moderated mediation analysis

机译:承诺和气候强度对跨职能项目团队中信任与绩效之间关系的影响:主持的调解分析

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Purpose - The purpose of this study is to shed more light on the complex relationship between trust and performance in the context of cross-functional project teams. This study presents a moderated mediation model that investigates the impact of team trust on team performance mediated by project commitment and moderated by climate strength (the consensus among team members on the level of trust). Design/methodology/approach - To test the proposed model, data were collected from 179 project team members in 31 Norwegian construction project teams. Findings - Results indicated that project commitment fully mediates the relationship between propensity and trustworthiness and team performance, while it partially mediates the relationship between cooperation and team performance. For monitoring, there results showed no mediation. The results yielded no support for the moderation effects of climate strength, suggesting that the mean-level approach to studying trust at the team level still is important. Research limitations/implications - Cross-sectional survey data suffer from being unable to test causality and samples are relatively small. Future research should test the models on other samples and in combination with data other than self-report. Longitudinal and multilevel studies are also warranted. Practical implications - The results suggest that trust has an impact on project commitment and both directly and indirectly on team performance. Interventions to develop a high trust climate in project teams can thus contribute to improved project performance. Originality/value - This study offers new insight into the complex relationship between trust and performance and improves our understanding of trust in cross-functional project teams.
机译:目的-这项研究的目的是在跨职能项目团队的背景下,更多地了解信任与绩效之间的复杂关系。这项研究提出了一个调节型调解模型,该模型研究了团队信任对项目承诺和气候强度(团队成员之间对信任程度的共识)所调节的团队绩效的影响。设计/方法/方法-为了测试提出的模型,从31个挪威建筑项目团队的179个项目团队中收集了数据。调查结果-结果表明,项目承诺可以充分调解倾向性,可信赖性与团队绩效之间的关系,而可以部分调解合作与团队绩效之间的关系。对于监视,结果显示没有调解。结果没有支持气候强度的调节作用,这表明在团队一级研究信任的均值方法仍然很重要。研究的局限性/意义-横断面调查数据无法检验因果关系,并且样本相对较小。未来的研究应该测试其他样本上的模型,并结合自我报告以外的数据进行测试。纵向和多层次研究也是必要的。实际意义-结果表明信任对项目承诺以及团队绩效有直接和间接影响。因此,在项目团队中建立高度信任气氛的干预措施可有助于改善项目绩效。原创性/价值-这项研究为信任与绩效之间的复杂关系提供了新的见解,并增进了我们对跨职能项目团队信任的理解。

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