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Graphical profiling of team working through participatory research

机译：通过参与式研究对团队进行图形化分析

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摘要

Companies desire to improve their team organization by learning from other companies in their sector and adopting "best practice". Researchers and consultants, who are called on to facilitate these learning processes, are confronted with the real world ambiguity and multiple meanings of "team" and "team organization". A shared understanding of team organization is a precondition for learning and knowledge transfer between companies. This paper seeks to ask how this common understanding can be constructed. Design/methodology/approach - The paper uses participatory research and a literature review. Based on a research project involving Norwegian manufacturing companies, the paper presents and discusses a participatory process, in which a graphical profiling tool was developed and applied in order to make sense of different forms of team organization. Findings - The paper finds that companies were actively involved in deciding what the relevant dimensions of team working were. In reflection seminars, systematical comparison between companies dissolved conceptual ambiguity and supported reflection. Research limitations/implications - The paper reports experiences with the mapping tool from two companies. Both are characterized by cooperative industrial relations, and openness to researchers. More research should be done in order to investigate the general workability of the process proposed here. Practical implications - The proposed process for constructing and using a mapping tool are relevant for consultants and researchers, who aim to facilitate learning in a multiple company context. In particular, it is relevant for dealing with popular, but unclear concepts such as "team" and "team working". To be workable, the process should take care to involve relevant stakeholders and the profiling should avoid technical language. Social implications - Through a participatory approach, all participants in an organization can take part in a dialogue on team working. By introducing a common language, power distances may be reduced. Originality/value - The general idea of using graphical profiling to support reflection is not original. The contribution is presenting and discussing a concrete participatory process for how graphical profiling can be made relevant and useful.
机译：公司希望通过向所在领域的其他公司学习并采用“最佳实践”来改善其团队组织。要求促进这些学习过程的研究人员和顾问面临现实世界中的歧义和“团队”和“团队组织”的多种含义。对团队组织的共同理解是公司之间学习和知识转移的前提。本文试图询问如何构建这种共识。设计/方法/方法-本文采用参与式研究和文献综述。在涉及挪威制造公司的研究项目的基础上，本文提出并讨论了一个参与性过程，在该过程中，开发并应用了图形化概要分析工具，以了解不同形式的团队组织形式。调查结果-该论文发现，公司积极参与了团队工作的相关方面的决定。在反思研讨会上，公司之间的系统比较消除了概念上的歧义并支持了反思。研究局限/含意-该论文报告了两家公司使用地图工具的经验。两者都具有合作的劳资关系和对研究人员开放的特点。为了调查此处提出的过程的总体可操作性，应该做更多的研究。实际意义-建议的构建和使用绘图工具的过程与旨在促进在多公司环境中学习的顾问和研究人员有关。特别是，它与处理流行但不清楚的概念（例如“团队”和“团队工作”）相关。为了可行，该过程应注意让相关利益相关者参与，并且配置文件应避免使用技术性语言。社会影响-通过参与式方法，组织中的所有参与者都可以参加有关团队工作的对话。通过引入通用语言，可以减小功率距离。创意/价值-使用图形分析来支持反射的一般想法不是原创的。该贡献正在呈现和讨论一个具体的参与过程，以使图形化轮廓分析变得相关且有用。

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