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Enterprise Resource Planning and the Price of Efficiency: The Trade Off Between Business Efficiency and the Innovative Capability of Firms

机译:企业资源计划与效率价格:企业效率与企业创新能力之间的权衡

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Enterprise Resource Planning (ERP) business software offers the integration of business functions and can reduce data collection and processing duplication efforts. It has become one of the most successful products in the world. For many firms such as Microsoft, Owens-Corning, ICI, UBS and Procter & Gamble, it has changed the way they work (see Gartner, How Procter & Gamble runs its global business on SAP, CS-15-3473, Research Note, 25 February 200.2). The market leaders in this highly lucrative business-to-business market are SAP, Oracle, Baan and PeopleSoft. This paper reviews the ERP and innovation management literature in order to shed light on the potential problems that may exist in rigid ERP systems. It seems there is increasing evidence that firms fail to obtain the benefits of these investments within the anticipated timeframes (B. dos Santos and L. Sussman, Improving the return on IT investment: the productivity paradox, International Journal of Information Management, vol. 20, No. 6, 2000, pp. 429-440). Moreover, and possibly of greater concern is the affect on the firm's innovative ability. Especially in some creative working environments where previously autonomous and creative individuals are now being restricted to what's on offer via 'pull-down' menus.
机译:企业资源计划(ERP)业务软件提供了业务功能的集成,并且可以减少数据收集和处理重复的工作。它已成为世界上最成功的产品之一。对于许多公司,例如Microsoft,Owens-Corning,ICI,UBS和Procter&Gamble,它已经改变了工作方式(请参阅Gartner,Procter&Gamble如何在SAP上开展全球业务,CS-15-3473,研究报告, 200.2年2月25日)。 SAP,Oracle,Baan和PeopleSoft是这个极具吸引力的企业对企业市场的领导者。本文回顾了ERP和创新管理的文献,以阐明刚性ERP系统中可能存在的潜在问题。似乎越来越多的证据表明,企业未能在预期的期限内获得这些投资的收益(B. dos Santos和L. Sussman,《提高IT投资的回报:生产率悖论》,《国际信息管理杂志》,第20卷,2000年第6期,第429-440页)。此外,对公司创新能力的影响可能还会引起更大的关注。尤其是在某些富有创造力的工作环境中,以前通过“下拉”菜单限制了以前自治和富有创造力的人所提供的东西。

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