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Conflict-resolving behaviour of project managers in international projects: A culture-based comparative study

机译:解决国际项目中项目经理的冲突行为:基于文化的比较研究

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摘要

The cultural issue is obtaining more and more consideration in international project management and the risky nature of international projects reinforces this consideration. Conflict-resolving behaviour is one of the cultural behaviours that can affect project success. This paper addresses comparative research between Chinese and South African project managers in their conflict-resolving behaviour, as regards certain project activities relating to international projects. The results show that the differences between the conflict-resolving behaviours of the two groups are significant, in terms of project communication, negotiation and conflict-resolution activities. This research will fill a gap in the cross-cultural conflict resolving behaviour comparison study of the international project management arena. The results and suggestions should assist practitioners and researchers involved in international R&D and technologic project management to improve their skills in communication, collaboration and staff training.
机译:文化问题在国际项目管理中越来越受到重视,国际项目的风险性质加强了这种考虑。解决冲突的行为是可能影响项目成功的文化行为之一。本文针对中国和南非项目经理在解决冲突行为方面的比较研究,涉及与国际项目有关的某些项目活动。结果表明,在项目沟通,谈判和解决冲突活动方面,两组的冲突解决行为之间存在显着差异。这项研究将填补国际项目管理领域跨文化冲突解决行为比较研究的空白。结果和建议应有助于参与国际研发和技术项目管理的从业人员和研究人员提高他们在沟通,协作和员工培训方面的技能。

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