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Service providers see managed unified communications as a natural sell on top of enterprises' IP virtual private networks. But corpo-rates may stall plans in the current financial climate unless operators can show a quick return on investment. rn"One of the issues we are facing in the downturn is that clients are prepared to invest...but want a return within the year. It can be a challenge," says Lloyd Salvage, vice president for global segment marketing at AT&T. rnIn fact operators are short on details when it comes to concrete examples of enterprises moving to managed unified communications services in the coming year. Europe's analysts, too, are reluctant to give forecast data in the current climate. rnNevertheless, a January survey of 250 large and small companies by analyst company T3i Group suggests there is cause for optimism for hosted UC services. Of more than 3 5 managed and hosted services surveyed, 10 were identified by respondents as likely near-term investments, including UC applications for collaboration and conferencing. One third of international organisations will consider taking a managed unified communications service in the future, says Russell Horowitz, market research specialist at T3i. rnUnified communications services integrate different communications methods so that they can be used interchangeably across a range of devices. That usually entails either installing an IP-PBX and/or getting rid of an on-premises PBX. Ideally, a large enterprise will implement unified communications within the context of an overhaul of business processes designed to improve productivity, and that is a complex undertaking.
机译:服务提供商将托管统一通信视为企业IP虚拟专用网络之上的自然产品。但是,除非运营商能够显示出快速的投资回报率,否则公司的汇率可能会使计划在目前的金融环境中停滞。 “在经济低迷时期,我们面临的问题之一是客户准备投资……但要在一年内获得回报。这可能是一个挑战,” AT&T全球业务部营销副总裁Lloyd Salvage说。 rn实际上,在接下来的一年中,当谈到企业转向托管的统一通信服务的具体示例时,运营商在细节上是不够的。欧洲的分析家也不愿提供当前气候下的预测数据。 rn尽管如此,分析公司T3i Group在1月份对250家大小公司的调查显示,托管UC服务存在乐观的理由。在接受调查的3项以上5项托管和托管服务中,有10项被受访者确定为可能的近期投资,包括用于协作和会议的UC应用程序。 T3i市场研究专家Russell Horowitz说,三分之一的国际组织将在将来考虑采用托管的统一通信服务。 rn统一的通信服务集成了不同的通信方法,因此可以在多种设备之间互换使用。这通常需要安装IP-PBX和/或摆脱本地PBX。理想情况下,大型企业将在旨在提高生产率的业务流程全面检查的范围内实施统一通信,这是一项复杂的工作。

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