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Organizational Implants and Logistics Service Innovation: A Relational Social Capital Perspective

机译：组织植入与物流服务创新：关系型社会资本视角

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摘要

Though many companies are placing or implanting employees within supply chain partners' firms for the purposes of improving organizational and supply chain performance, research to date has not sufficiently addressed the outcomes of organizational implantation. Our research is specifically focused on the impact that logistics service provider (LSP) implantation has on logistics service innovation for the customer. In a dyadic study pairing 81 LSP implants with their customers, we assess the direct linkage of interorganizational task interdependence, as well as the mediating effects of relational social capital and knowledge exchange on the logistics service innovation of the customer. Empirical analysis revealed significantly more logistics innovation for those customers hosting implants. The logistics innovation is attributable to fully mediated relational social capital and knowledge exchange capabilities in the implantation relationship. Managerial directions related to our findings, as well as possibilities for future implantation-related research, are discussed.
机译：尽管许多公司出于改善组织和供应链绩效的目的而将雇员安置或植入供应链合作伙伴的公司内，但迄今为止的研究还不足以解决组织植入的结果。我们的研究专门针对物流服务提供商（LSP）植入对客户物流服务创新的影响。在一项对81个LSP植入物与客户配对的二元研究中，我们评估了组织间任务相互依赖的直接联系，以及关系型社会资本和知识交流对客户物流服务创新的中介作用。实证分析显示，对于那些托管植入物的客户来说，物流创新明显更多。物流创新归因于植入关系中完全中介的关系社会资本和知识交换能力。讨论了与我们的发现相关的管理方向，以及未来与植入相关的研究的可能性。

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