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Logistics Innovation in China

机译：中国物流创新

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摘要

The purpose of this research is to explore logistics innovation at third-party logistics (3PL) firms in China. Case studies of 3PL firms in Taiwan, Hong Kong, and Mainland China (Greater China region) have been conducted. Based on interviews, observation and documentation, a qualitative case-study approach has been followed. Drawing on case-study findings, the driving forces, barriers, and effects of logistics innovation on 3PL firms in China are discussed. Customer requirements, environmental factors, efficiency and effectiveness enhancement, and provision of wider service portfolios and differentiation are strong rationales for 3PL firms to innovate in China. In comparison, cost, time, and employee ability are crucial barriers hindering 3PL firms from innovating in China. Logistics innovation can lead to positive operational performance by increasing efficiency, effectiveness, and service portfolios. Logistics innovation is also positively related to the enhanced relationship with clients, growing sales, reputation and financial performance.
机译：本研究的目的是探索中国第三方物流（3PL）公司的物流创新。已经对台湾，香港和中国大陆（大中华地区）的3PL公司进行了案例研究。基于访谈，观察和记录，采用了定性的案例研究方法。根据案例研究的结果，讨论了物流创新对中国3PL公司的驱动力，障碍和影响。客户需求，环境因素，效率和效益增强以及提供更广泛的服务组合和差异化是3PL公司在中国进行创新的强烈理由。相比之下，成本，时间和员工能力是阻碍3PL公司在中国进行创新的关键障碍。物流创新可以通过提高效率，效力和服务组合来带来积极的运营绩效。物流创新还与加强与客户的关系，不断增长的销售，声誉和财务业绩密切相关。

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