PANDA: a virtual breeding environment for SMEs in the ERP/CRM industry using a service oriented approach

loannis Ignatiadis; Stamatia-Ann Katriou; Adamantios Koumpis; Dimitrios Tektonidis

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PANDA: a virtual breeding environment for SMEs in the ERP/CRM industry using a service oriented approach

机译：PANDA：使用面向服务的方法为ERP / CRM行业中的中小企业提供虚拟育种环境

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摘要

PANDA is a European Union co-funded Information Society Technologies project examining innovative aspects of e-collaboration in the European enterprise resource planning/customer relationship management (ERP/CRM) industry of small and medium enterprises (SMEs). One outcome of PANDA is an advanced business-to-business (B2B) web-platform, dedicated to serving as a virtual breeding environment (VBE) for the ERP/CRM industry. PANDA introduces a system with a service-oriented architecture (SOA) approach, which includes request-based virtual organisations (RBVOs), i.e., flexible clusters reflecting international ERP/CRM value chains, comprised of ERP/CRM vendors, their national representatives, dealers and consultants. RBVOs are facilitated by a community of intelligent agents. The paper discusses the objectives of PANDA, illustrates its main concepts, briefly outlines the operations and explains the architecture of PANDA's system.

机译：PANDA是由欧盟共同资助的信息社会技术项目，研究欧洲中小企业（SME）企业资源计划/客户关系管理（ERP / CRM）行业中电子协作的创新方面。 PANDA的一项成果是建立了先进的企业对企业（B2B）网络平台，该平台专门用作ERP / CRM行业的虚拟育种环境（VBE）。 PANDA引入了一种采用面向服务的体系结构（SOA）方法的系统，其中包括基于请求的虚拟组织（RBVO），即反映国际ERP / CRM价值链的灵活集群，由ERP / CRM供应商，其国家代表，经销商组成。和顾问。 RBVO由智能代理社区提供帮助。本文讨论了PANDA的目标，阐明了其主要概念，简要概述了操作并解释了PANDA系统的体系结构。

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来源
《World review of science, technology and sustainable development》 |2010年第2期|P.51-66|共16页
作者
loannis Ignatiadis; Stamatia-Ann Katriou; Adamantios Koumpis; Dimitrios Tektonidis;
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作者单位

Faculty of Computing, Information Systems and Mathematics, Kingston University, Surrey KT1 2EE, UK;

ALTEC S.A. Research Programs Division, M. Kalou 6, Thessaloniki 54629, Greece;

ALTEC S.A. Research Programs Division, M. Kalou 6, Thessaloniki 54629, Greece;

ALTEC S.A. Research Programs Division, M. Kalou 6, Thessaloniki 54629, Greece;

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原文格式 PDF
正文语种 eng
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关键词
e-collaboration; request-based virtual organisation; RBVO; virtual breeding environment; VBE; service-oriented architecture; SOA; enterprise resource planning; ERP; customer relationship management; CRM; small-medium enterprise; SME; intelligent agent; multi-agent system;

机译：电子合作;基于请求的虚拟组织;RBVO;虚拟繁殖环境;VBE;面向服务的体系结构;SOA;企业资源规划;ERP;客户关系管理;CRM;中小型企业;中小企业;智能代理;多主体系统;

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机译：虚拟工作室环境（VWE）：面向模块化和虚拟服务环境（VLE）的分类学和面向服务的体系结构（SOA）框架-将学习对象概念应用于VLE
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机译：虚拟化环境中异构网络虚拟资源分配：面向服务的视角
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机译：基于企业级客户的面向服务的中小企业CRM
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机译：面向服务的虚拟企业绩效管理参考模型组织育种环境
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机译：面向应用程序的虚拟环境开发方法

PANDA: a virtual breeding environment for SMEs in the ERP/CRM industry using a service oriented approach

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