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Ambulance personnel perceptions of near misses and adverse events in pediatric patients.

机译:救护人员对小儿患者的未遂事件和不良事件的认识。

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OBJECTIVE: To identify emergency medical services (EMS) provider perceptions of factors that may affect the occurrence, identification, reporting, and reduction of near misses and adverse events in the pediatric EMS patient. METHODS: This was a subgroup analysis of a qualitative study examining the nature of near misses and adverse events in EMS as it relates to pediatric prehospital care. Complementary qualitative methods of focus groups, interviews, and anonymous event reporting were used to collect results and emerging themes were identified and assigned to specific analytic domains. RESULTS: Eleven anonymous event reports, 17 semistructured interviews, and two focus groups identified 61 total events, of which 12 were child-related. Eight of those were characterized by participants as having resulted in no injury, two resulted in potential injury, and two involved an ultimate fatality. Three analytic domains were identified, which included the following five themes: reporting is uncommon, blaming errors on others, provider stress/discomfort, errors of omission, and limited training. Among perceived causes of events, participants noted factors relating to management problems specific to pediatrics, problems with procedural skill performance, medication problems/calculation errors, improper equipment size, parental interference, and omission of treatment related to providers' discomfort with the patient's age. Few participants spoke about errors they had committed themselves; most discussions centered on errors participants had observed being made by others. CONCLUSIONS: It appears that adverse events and near misses in the pediatric EMS environment may go unreported in a large proportion of cases. Participants attributed the occurrence of errors to the stress and anxiety produced by a lack of familiarity with pediatric patients and to a reluctance to cause pain or potential harm, as well as to inadequate practical training and experience in caring for the pediatric population. Errors of omission, rather than those of commission, were perceived to predominate. This study provides a foundation on which to base additional studies of both a qualitative and quantitative nature that will shed further light on the factors contributing to the occurrence, reporting, and mitigation of adverse events and near misses in the pediatric EMS setting.
机译:目的:确定急诊医疗服务提供者对可能影响小儿EMS患者发生,识别,报告和减少未遂和不良事件的因素的看法。方法:这是一项定性研究的亚组分析,该研究检查了与儿科院前护理有关的EMS的未遂和不良事件的性质。使用焦点小组,访谈和匿名事件报告的定性补充方法来收集结果,并确定新出现的主题并将其分配给特定的分析领域。结果:11次匿名事件报告,17次半结构化访谈和两个焦点小组确定了61个事件,其中12个与儿童有关。其中有八名参与者的特点是没有受伤,两名导致了潜在的伤害,还有两人最终死亡。确定了三个分析领域,其中包括以下五个主题:报告不常见,将错误归咎于其他错误,提供者压力/不适,疏忽错误以及培训受限。在事件的感知原因中,参与者指出了与儿科特定的管理问题,程序技能表现问题,药物问题/计算错误,设备尺寸不当,父母的干预以及与提供者对患者年龄的不适相关的治疗遗漏有关的因素。很少有参与者谈论自己犯的错误。大多数讨论都围绕参与者观察到的其他人所犯的错误进行。结论:在小儿EMS环境中,不良事件和未遂事件可能未报告。参加者将错误的发生归因于对小儿科患者缺乏了解以及由于不愿引起疼痛或潜在伤害以及缺乏足够的实践训练和照顾小儿科目的经验而产生的压力和焦虑。人们普遍认为,遗漏错误而不是委托错误。这项研究提供了基础,可以在此基础上进行定性和定量性质的附加研究,以进一步阐明导致儿科EMS环境中不良事件和几乎未命中的发生,报告和缓解的因素。

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