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A detailed trends analysis of national quality awards world-wide

机译:全球国家质量奖的详细趋势分析

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摘要

Quality promoting organizations across the world have developed national quality award (NQA) programs to assist organizations in checking on the performance of their implemented quality management systems. Almost all the existing NQAs are compared by developing a framework for their evaluation criteria. The framework consists of 11 major criteria, embodying the main principles and addresses all areas that need to be covered in order to implement a strategic quality management plan. Their evaluation criteria are analyzed to unravel similarities and differences.Based on this study, the authors deduced guidelines to assist in the establishment, maintenance and refinement of NQAs.
机译:世界各地的质量促进组织已经制定了国家质量奖(NQA)计划,以帮助组织检查其已实施质量管理体系的绩效。通过制定评估标准框架,对几乎所有现有的NQA进行比较。该框架由11条主要标准组成,体现了主要原则,并涵盖了实施战略质量管理计划所需涵盖的所有领域。分析了他们的评估标准,以阐明异同。在此研究的基础上,作者推导了指导原则,以帮助建立,维护和完善NQA。

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