Quality management in the logistics industry: An examination and a ten-step approach for quality implementation

Kee-Hung Lai; T. C. E. Cheng; Gilbert Lau

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Quality management in the logistics industry: An examination and a ten-step approach for quality implementation

机译：物流行业的质量管理：质量实施的检查和十步法

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摘要

The authors studied the factors that encourage firms in Hong Kong's logistics industry to implement quality management systems to ensure quality in their work processes.

机译：作者研究了鼓励香港物流业公司实施质量管理体系以确保其工作流程质量的因素。

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《Quality Control and Applied Statistics》 |2005年第6期|共2页
作者
Kee-Hung Lai; T. C. E. Cheng; Gilbert Lau;
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正文语种 eng
中图分类一般工业技术;
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1. Quality management in the logistics industry: An examination and a ten-step approach for quality implementation [J] . Kee-Hung Lai, T. C. E. Cheng, Gilbert Lau Quality Control and Applied Statistics . 2005,第6期

机译：物流行业的质量管理：质量实施的检查和十步法
2. Quality management in logistics: an examination of industry practices [J] . Shams-ur Rahman Supply Chain Management . 2006,第3期

机译：物流质量管理：行业实践检查
3. Identification and prioritization of barriers to total quality management implementation in service industry: An analytic hierarchy process approach [J] . Faisal Talib, Zillur Rahman The TQM Journal . 2015,第5期

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4. The Relationship Between the Implementation of Quality Management Practices and Service Quality in the South African Financial Service Industry [C] . K. Ntanzi, A. K. Lumbwe, S. C. Mukwakungu, IEEE International Conference on Industrial Engineering and Engineering Management . 2020

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5. The long term care industry: Implementing a balanced scorecard approach to facilitate a skilled nursing facility's performance improvement in quality and resident satisfaction. [D] . Moshier, Sonya M. 2013

机译：长期护理行业：实施平衡计分卡方法，以促进熟练护理机构在质量和居民满意度方面的绩效改善。
6. Temperature excursion management: A novel approach of quality system in pharmaceutical industry [O] . Nirmal Kumar, Ajeya Jha 2017

机译：温度偏移管理：制药行业质量体系的一种新方法
7. Quality management in the logistics industry : an examination and a tenstep approach for quality implementation [O] . Lai KH, Lau G, Cheng TCE 2004

机译：物流行业的质量管理：质量实施的检查和十步法
8. Examination of the Applicability of Quality Control Circles and Other Management Techniques in the U.S. Luggage Industry [R] . Browne, J. H. , Skibbens, C. P. 1984

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Quality management in the logistics industry: An examination and a ten-step approach for quality implementation

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