This paper examines the effect of the cost of conformance on the cost of nonconformance costs in the leading food manufacturing industry in Turkey. First, quality cost concept and the relation between quality cost components are discussed. Further, hypotheses are developed, quality costs are measured in the food manufacturing industry in Turkey including sampling, data collection, and empirical analysis of the relevant information. Also, managerial implications and directions for future research are given. (52 refs.)
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