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HRM innovations in rapid growth contexts: the healthcare sector in India

机译:快速增长背景下的人力资源管理创新:印度医疗行业

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Human resource management (HRM) researchers have shown that rapid-growth organizations face HR challenges that vastly differ from their low-growth counterparts. These include acquiring and retaining key talent, and adapting the mind-set of the employees as the organization expands in size and scope. However, there is a paucity of research that examines the HRM challenges faced by rapidly growing organizations in dynamically growing sectors in emerging economies, particularly healthcare. In this study, we attempt to fill this gap by examining the HR challenges faced by rapidgrowth organizations in the healthcare sector in India. Through interviews with 23 key top managers in healthcare organizations, the study identifies the specific challenges arising out of the privatization and corporatization of healthcare facilities, and the new emerging business models being used in healthcare delivery. Some of the challenges are at the sectoral level requiring policy interventions by government, such as stepping up educational curriculums to keep pace with the rapid growth in the need for healthcare workers. Others are at the firm level demanding hybridized approaches to HR both as a function and as a strategy, specifically encouraging companies to innovate to fill the voids rather than waiting for crisis to appear.
机译:人力资源管理(HRM)研究人员表明,快速增长的组织所面临的人力资源挑战与低增长的组织大不相同。其中包括获取和保留关键人才,以及随着组织规模和范围的扩大而适应员工的思维方式。但是,缺乏研究来研究新兴经济体(尤其是医疗保健)中动态增长部门中快速增长的组织所面临的人力资源管理挑战。在这项研究中,我们试图通过研究印度医疗保健行业快速增长的组织所面临的人力资源挑战来填补这一空白。通过与医疗保健组织的23位主要高层管理人员的访谈,该研究确定了医疗保健设施私有化和公司化以及医疗保健交付中使用的新兴业务模型所带来的具体挑战。一些挑战是在部门层面上,需要政府采取政策干预措施,例如加强教育课程以跟上医护人员需求的快速增长。在公司层面,其他公司则要求将HR的混合方法既作为一种功能,又作为一种战略,特别鼓励公司进行创新以填补空白,而不是等待危机出现。

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