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首页> 外文期刊>The international journal of human resource management >Does knowledge explain trust behaviors and outcomes? The different influences of initial knowledge and experiential knowledge on personal trust interactions
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Does knowledge explain trust behaviors and outcomes? The different influences of initial knowledge and experiential knowledge on personal trust interactions

机译：知识能解释信任行为和结果吗？初始知识和体验知识对个人信任互动的不同影响

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摘要

This paper examines the influences of initial knowledge and experiential knowledge on trust behaviors and trust outcomes, respectively, at an interpersonal level. We use an experimental dynamic trust game, and our results show that (1) the initial knowledge that exists a priori between a trustor and a trustee helps to explain the trustor's trust behaviors toward the trustee, and (2) the experiential knowledge gained directly by a trustor during a specific trust interaction with a trustee influences the trust outcome, i.e. the difference between the original expectations of the trustor and the subsequent trust behaviors. Our results contribute to human resource literature by clarifying the specific influences of different types of knowledge on interpersonal trust relationships (e.g. between managers and employees) and by supplementing the traditional notion that trust within a firm develops slowly by showing that personal expectations have an immediate and important influence on trust output.
机译：本文在人际层面上分别考察了初始知识和经验知识对信任行为和信任结果的影响。我们使用实验性的动态信任博弈，结果表明：（1）委托人与受托人之间存在先验的初始知识有助于解释委托人对受托人的信任行为;（2）直接从委托人那里获得的经验知识。在与受托人进行特定信任交互期间，一个信任者会影响信任结果，即信任者的原始期望与后续信任行为之间的差异。我们的结果通过阐明不同类型的知识对人际信任关系（例如，经理与员工之间）的特定影响，并补充了传统的观念（即企业内部信任的发展缓慢），从而证明了个人期望具有立竿见影的价值，从而有助于人力资源文献的发展。对信任输出的重要影响。

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