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首页> 外文期刊>The Journal of nursing administration >A model for evaluating systemic change: measuring outcomes of hospital discharge education redesign.
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A model for evaluating systemic change: measuring outcomes of hospital discharge education redesign.

机译:评估系统变化的模型:衡量医院出院教育重新设计的结果。

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摘要

Hospitals have restructured job duties and responsibilities in response to market pressures and in an effort to improve quality. This study presents a model for evaluating patient satisfaction outcomes following a work redesign that included the realignment of responsibility for discharge education from clinical nurse specialists to cross-trained, multidisciplinary workers. The outcomes data cannot be generalized, as they relate to a particular redesign and one institution. However, this analysis provides a framework for a systematic, multidisciplinary approach to evaluating organizational change.
机译:为了应对市场压力并努力提高质量,医院对工作职责进行了重组。这项研究提出了一种在重新设计工作后评估患者满意度结果的模型,其中包括将出院教育责任从临床护士专家转变为经过交叉培训的多学科工作者。结果数据不能一概而论,因为它们与特定的重新设计和一个机构有关。但是,该分析为评估组织变革的系统,多学科方法提供了框架。

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