The Reference Interview as Partnership: An Examination of Librarian, Library User, and Social Interaction

Celia Hales Mabry

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The Reference Interview as Partnership: An Examination of Librarian, Library User, and Social Interaction

机译：作为伙伴关系的参考面试：对图书馆员，图书馆用户和社会互动的考察

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The reflections penned in this article began as a single paragraph contributed several years ago to Charles Anderson's "The Exchange," a column in RQ (now Reference & User Services Quarterly) (Anderson, 1995). I elaborated upon the concept through further reflection and augmented the ideas through a literature review. These ideas are meant to spark interest among library school students, new reference librarians, and veteran reference librarians who perhaps need new reason to show up with a positive attitude at that next reference shift. The thesis is that this moment in time within a given reference interview occurs only once, regardless of how many times a librarian has heard the question. We as librarians must always be alert lo respond appropriately to the distinct contributions that the given library user brings to that question. In the process, we are equals in that the librarian knows more of the research technique to uncover the appropriate sources, but the library user knows more of what his specific slant on the topic will be. We would be wise to stay diligent, to listen well, and to take nothing for granted. The reference interview then becomes a lively, energetic, and stimulating discussion meant to lead to library research at its best.

机译：本文的思考始于几年前查尔斯·安德森（Charles Anderson）的“ The Exchange”（RQ）一栏（现为参考与用户服务季刊）（安德森，1995年）。我通过进一步的思考详细阐述了这个概念，并通过文献综述来充实了这些思想。这些想法旨在引起图书馆学校学生，新的参考图书馆员和资深参考图书馆员的兴趣，他们可能需要新的理由以积极的态度出现在下一个参考转变中。论文的论点是，给定的参考采访中的这一时刻仅发生一次，无论馆员听过多少次该问题。作为图书馆员，我们必须始终保持警惕，以恰当地响应给定图书馆用户对该问题做出的独特贡献。在此过程中，我们是平等的，因为图书馆员对揭露适当来源的研究技术了解更多，但图书馆用户对他在该主题上的偏见有更多了解。我们应该保持勤奋，善于倾听，并且不认为任何事情都是明智的。然后，参考采访将成为一个生动，充满活力和刺激性的讨论，旨在使图书馆研究达到最佳状态。

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《The Reference Librarian》 |2003年第84期|共16页
作者
Celia Hales Mabry;
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正文语种 eng
中图分类图书馆学、图书馆事业;
关键词
Reference service; reference interview; reference desk;

机译：参考服务;参考面试;咨询台;

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1. The Reference Interview as Partnership: An Examination of Librarian, Library User, and Social Interaction [J] . Celia Hales Mabry The Reference Librarian . 2003,第83a84期

机译：作为伙伴关系的参考面试：对图书馆员，图书馆用户和社会互动的考察
2. Interactions Between English-Speaking and Chinese-Speaking Users and Librarians on Social Networking Sites [J] . Hong Huang, Samuel Kai-Wah Chu, Dora Yu-Ting Chen Journal of the American Society for Information Science and Technology . 2015,第6期

机译：社交网站上说英语和说汉语的用户和图书馆员之间的互动
3. Email Reference Transactions Reveal Unique Patterns about End-User Information Seeking Behaviour and Librarians’ Responses in Academic and Public Libraries Outside the U.S. and Canada [J] . Giovanna Badia Evidence Based Library and Information Practice . 2012,第1期

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4. The Public Library Catalogue as a Social Space: Transaction Log Analysis of User Interaction with Social Discovery Systems [C] . Louise Spiteri, Laurel Tarulli, Alyssa Graybeal Proceedings of the 73rd ASISamp;T annual meeting: navigating streams in an information ecosystems . 2010

机译：作为社会空间的公共图书馆目录：用户与社会发现系统交互的事务日志分析
5. Relational aspects of reference interactions: A qualitative investigation of the perceptions of users and librarians in the academic library. [D] . Radford, Marie Louise. 1993

机译：参考交互的关系方面：对大学图书馆中用户和图书馆员的看法的定性调查。
6. Librarians’ Role in Development and Achievement of Central Library Users’ Information Literacy (a Case Study: Iran) [O] . Mousa Yaminfirooz, Hasan Siamian, Afsaneh Shahrabi 2013

机译：图书馆员在中央图书馆用户信息素养发展和成就中的作用（案例研究：伊朗）
7. Home > All Content > Vol 50, No 1 (2019) Exploring Research–Policy Partnerships in International Development Cover Page Edited by: James Georgalakis and Pauline Rose June 2019 Volume 50 Issue 1 This issue aims to identify how partnerships focused on the production of policy-engaged research seek to achieve societal impact and explores the challenges in these processes. The collaborations analysed span academia, civil society and government, from the grassroots to the national and global levels. By locating these examples within the broader debates on interactions between researchers and research users designed to strengthen evidence informed decision making, this publication offers concepts and practices to inform those funding, designing and undertaking development research. The featured case studies are explored through the perspectives of both researchers and their partners in civil society and policy. They are predominantly taken from a diverse portfolio of research projects funded through the UK’s Economic and Social Research Council (ESRC) and the Department for International Development (DFID) Strategic Partnership. A collaboration with the Impact Initiative, this IDS Bulletin is essential reading for all those in research organisations, development agencies and donors committed to the better use of evidence and learning for development. Exploring Research–Policy Partnerships in International Development James Georgalakis, Pauline Rose DOI: 10.19088/1968-2019.100 ABSTRACT FULL ISSUE PDF Foreword Diana Dalton DOI: 10.19088/1968-2019.102 ABSTRACT PDFONLINE ARTICLE Introduction: Identifying the Qualities of Research–Policy Partnerships in International Development – A New Analytical Framework James Georgalakis, Pauline Rose DOI: 10.19088/1968-2019.103 ABSTRACT PDFONLINE ARTICLE Rethinking Research Impact through Principles for Fair and Equitable Partnerships Kate Newman, Sowmyaa Bharadwaj, Jude Fransman DOI: 10.19088/1968-2019.104 ABSTRACT PDFONLINE ARTICLE Pathways to Impact: Insights from Research Partnerships in Uganda and India Rachel Hinton, Rona Bronwin, Laura Savage DOI: 10.19088/1968-2019.105 ABSTRACT PDFONLINE ARTICLE Exploring Partnerships between Academia and Disabled Persons’ Organisations: Lessons Learned from Collaborative Research in Africa Maria Kett, Mark T. Carew, John-Bosco Asiimwe, Richard Bwalya, Anderson Gitonga, Boakai A. Nyehn, Joyce Olenja, Leslie Swartz, Nora Groce DOI: 10.19088/1968-2019.106 ABSTRACT PDFONLINE ARTICLE Layered and Linking Research Partnerships: Learning from YOUR World Research in Ethiopia and Nepal Vicky Johnson, Anannia Admassu, Andrew Church, Jill Healey, Sujeeta Mathema DOI: 10.19088/1968-2019.107 ABSTRACT PDFONLINE ARTICLE Fundamental Challenges in Academic–Government Partnership in Conflict Research in the Pastoral Lowlands of Ethiopia Mercy Fekadu Mulugeta, Fana Gebresenbet, Yonas Tariku, Ekal Nettir DOI: 10.19088/1968-2019.108 ABSTRACT PDFONLINE ARTICLE Regional Research–Policy Partnerships for Health Equity and Inclusive Development: Reflections on Opportunities and Challenges from a Southern African Perspective [O] . Nicola Yeates, Themba Moeti, Mubita Luwabelwa 2019

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8. Automated Reference Librarians for Program Libraries and Their Interaction with Language Based Editors [R] . Shilling, J. J. 1986

机译：程序库的自动参考图书馆员及其与基于语言的编辑的互动

The Reference Interview as Partnership: An Examination of Librarian, Library User, and Social Interaction

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