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Quality costing: A study of manufacturing organizations. Part I: case studies and survey

机译：质量成本核算：对制造组织的研究。第一部分：案例研究和调查

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摘要

A four-stage investigation into the use of quality costing in the small and medium manufacturing industry has been made and is reported. The first stage looked at previously published work, noting the opinions of the quality experts (the so-called gurus') and identifying a pattern in the various methods of implementing quality costing. The next stage looked at how the existing methods had been used or adapted in local small manufacturing companies with actual case studies. This raised some questions about the company attributes that affected the use of quality costing which, in turn, led to the third stage of a pilot survey of the small/medium manufacturing companies in the North East of England. This yielded some interesting trends in how the use of quality costing was related to the extent and sophistication of quality management in the companies. The final stage was a large survey conducted using a stratified sample of 1000 manufacturing organizations in the North East of England region and the development and results of this are reported in Part 2.
机译：已经对中小型制造业中使用质量成本核算进行了四个阶段的调查，并进行了报告。第一阶段着眼于先前发表的工作，注意到质量专家的意见（所谓的专家），并在实施质量成本核算的各种方法中确定模式。下一阶段将通过实际案例研究如何在本地小型制造公司中使用或调整现有方法。这就引起了一些有关影响质量成本法使用的公司属性的问题，进而导致对英格兰东北部的中小型制造公司进行试点调查的第三阶段。这产生了一些有趣的趋势，说明了质量成本计算的使用与公司中质量管理的程度和复杂程度之间的关系。最后阶段是对英格兰东北地区1000个制造组织的分层样本进行的大规模调查，其发展和结果在第2部分中进行了报道。

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