Total quality management practices in manufacturing companies in Malaysia: an exploratory analysis

Arawati Agus; Mokhtar Abdullah

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Total quality management practices in manufacturing companies in Malaysia: an exploratory analysis

机译：马来西亚制造业公司的全面质量管理实践：探索性分析

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The article reviews total quality management (TQM) practices in public listed manufacturing companies in Malaysia. It also explores ISO certification of the companies as well as some other related issues. Our findings indicate that the length of TQM implementation has a significant impact on the companies 'financial performance. Long-term TQM adopters are found to outperform short-term adopters. The industrial manufacturing companies exhibit higher TQM scores than the consumer manufacturing companies. In addition, the quality index ranking suggests that more stringent quality measures are being carried out in automotive and gas industries.

机译：本文回顾了马来西亚上市制造公司的全面质量管理（TQM）做法。它还探讨了公司的ISO认证以及其他一些相关问题。我们的发现表明，全面质量管理实施的时间长短对公司的财务绩效有重大影响。长期的TQM采用者的表现优于短期采用者。工业制造公司的TQM得分高于消费制造公司。此外，质量指数排名表明，汽车和天然气行业正在采取更严格的质量措施。

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来源
《Total Quality Management》 |2000年第8期|共11页
作者
Arawati Agus; Mokhtar Abdullah;
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正文语种 eng
中图分类工业经济理论;
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1. Total quality management practices in manufacturing companies in Malaysia: An exploratory analysis [J] . Arawati Agus, Mokhtar Abdullah Quality Control and Applied Statistics . 2001,第4期

机译：马来西亚制造业公司的全面质量管理实践：探索性分析
2. A linear structural modelling of total quality management practices in manufacturing companies in Malaysia [J] . Arawati Agus Quality Control and Applied Statistics . 2002,第4期

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Total quality management practices in manufacturing companies in Malaysia: an exploratory analysis

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