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Benchmarking and Sustainable Transport Policy: Learning from the BEST Network

机译:标杆管理与可持续交通政策:向BEST网络学习

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摘要

Benchmarking is a widely used method of comparing performances and practices in order to learn from the best. In 2000, the so-called 'BEST network' was set up to explore benchmarking as a tool to promote policies for 'sustainable transport'. This paper reports the findings and recommendations from the BEST experience on how to address this challenge. The findings suggest that benchmarking is a valuable tool that may indeed help to move forward the transport policy agenda. However, there are major conditions and limitations. First, it is often not straightforward to measure and compare transport services in order to establish a clear benchmark. Second, 'sustainable transport' evokes a broad range of sometimes conflicting concerns that are hard to address fully at the level of specific organizational practices. Third, policies are not directly comparable across contexts. Attempting to benchmark 'sustainable transport policies' against one another would therefore be a highly complex task, which is not advised. Several other ways in which benchmarking and policy can support one another are identified in the analysis. This leads to a range of recommended initiatives to exploit the benefits of benchmarking for sustainable transport policy while avoiding some of the lurking pitfalls.
机译:基准测试是一种广泛使用的比较绩效和做法的方法,以便从最佳中学到东西。 2000年,建立了所谓的“最佳网络”,以探索基准测试作为促进“可持续运输”政策的工具。本文报告了BEST经验中关于如何应对这一挑战的发现和建议。研究结果表明,基准测试是一种宝贵的工具,确实可以帮助推进运输政策议程。但是,存在主要条件和局限性。首先,为了建立一个明确的基准,测量和比较运输服务通常并不容易。其次,“可持续运输”引起了广泛的,有时是相互冲突的问题,这些问题在特定的组织实践层面很难得到充分解决。第三,政策在不同情况下不能直接比较。因此,试图将“可持续运输政策”相互对照是一项非常复杂的任务,不建议这样做。分析中确定了基准测试和策略可以相互支持的其他几种方式。这导致了一系列建议的举措,以利用基准制定可持续运输政策的好处,同时避免了一些隐患。

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