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首页> 外文期刊>Human resource management international digest >The Landmark London's journey to Investors in People gold: Luxury hotel earns champion status
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The Landmark London's journey to Investors in People gold: Luxury hotel earns champion status

机译：伦敦地标之旅：以人为本的投资者之路：豪华酒店赢得冠军

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This paper aims to describe the journey to Investors in People gold, and champion status, at five-star hotel The Landmark London. Design/methodology/approach: The paper explains why the company set out on the journey, the policies and procedures it involved and the benefits it has brought. It includes the views of members of staff. Findings: The paper details the roles of team member task forces, staff engagement policies and employee involvement in helping to ensure that employees' voices are heard in running the hotel and that "memorable moments" are created for the hotel guests. Practical implications: The paper explains how individual employees have benefited from development opportunities linked with the Investors in People standard. Social implications: The paper reveals that all employees, including interns, night staff and temporary staff, are made to feel part of the empowerment process. Originality/value: The paper highlights the substantial benefits that can accrue to an hotel and its guests when the company sets out to achieve an Investors in People award.
机译：本文旨在描述在伦敦置地广场五星级酒店的“以人为本的投资者”金牌之旅和冠军身份。设计/方法/方法：本文解释了公司为何着手进行旅程，涉及的政策和程序以及所带来的收益。它包括工作人员的意见。调查结果：本文详细介绍了团队成员工作组的角色，员工敬业度政策和员工参与，以帮助确保在经营酒店时听到员工的声音，并为酒店客人创造“难忘的时刻”。实际意义：本文解释了个人员工如何从与“人人投资者”标准相关的发展机会中受益。社会影响：该文件显示，所有员工，包括实习生，夜班员工和临时员工，都应感到自己处于授权过程中的一部分。原创性/价值：该论文着重介绍了当公司开始获得“ Investors in People”奖时，可以为其酒店及其客人带来的实质性好处。

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