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首页> 外文期刊>Journal of Applied Psychology >Monitoring and Talking to the Room: Autochthonous Coordination Patterns in Team Interaction and Performance
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Monitoring and Talking to the Room: Autochthonous Coordination Patterns in Team Interaction and Performance

机译：监视和交谈：团队互动和绩效中的自主协调模式

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摘要

This paper builds on and extends theory on team functioning in high-risk environments. We examined 2 implicit coordination behaviors that tend to emerge autochthonously within high-risk teams: team member monitoring and talking to the room. Focusing on nonrandom patterns of behavior, we examined sequential patterns of team member monitoring and talking to the room in higher- and lower-performing action teams working in a high-risk health care environment. Using behavior observation methods, we coded verbal and nonverbal behaviors of 27 anesthesia teams performing an induction of general anesthesia in a natural setting and assessed team performance with a Delphi-validated checklist-based performance measure. Lag sequential analyses revealed that higher-performing teams were characterized by patterns in which team member monitoring was followed by speaking up, providing assistance, and giving instructions and by patterns in which talking to the room was followed by further talking to the room and not followed by instructions. Higher- and lower-performing teams did not differ with respect to the frequency of team member monitoring and talking to the room occurrence. The results illustrate the importance of patterns of autochthonous coordination behaviors and demonstrate that the interaction patterns, as opposed to the behavior frequencies, discriminated higher- from lower-performing teams. Implications for future research and for team training are included.
机译：本文建立并扩展了高风险环境下团队运作的理论。我们研究了在高风险团队中往往会自发出现的2种隐式协调行为：团队成员监视和与会议室交谈。着眼于非随机行为模式，我们研究了在高风险医疗保健环境中工作的绩效较高和较低的行动团队中，团队成员监视和与房间交谈的顺序模式。使用行为观察方法，我们对27个在自然环境中进行全身麻醉诱导的麻醉队的言语和非言语行为进行编码，并使用基于Delphi验证的基于清单的绩效评估方法评估了团队的表现。滞后的顺序分析表明，绩效较高的团队的特征是：在监视团队成员之后大声疾呼，提供帮助和给出指示，而在与会议室交谈之后又与会议室进一步交谈而不是遵循根据指示。绩效较高和较低的团队在团队成员监视和与房间发生情况交谈的频率方面没有差异。结果说明了自主协调行为模式的重要性，并证明了与行为频率相反的交互模式将绩效较高的团队与绩效较低的团队区分开。包括对未来研究和团队培训的影响。

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