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Members' Needs, Intragroup Conflict, and Group Performance

机译:成员的需求,组内冲突和团队绩效

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Focusing on "what people want in their group" as a critical antecedent of intragroup conflict, the present study theorizes and empirically investigates the relationships among the psychological needs of group members, intragroup conflict, and group performance. It attends to the within-group average and dispersion of members' psychological needs and examines the effects stemming from group composition of needs on multiple types of conflict. The analyses based on multisource data from 145 organizational teams revealed significant relationships between the groups' composition with respect to the members' need for achievement and task conflict, need for affiliation and relationship conflict, and need for power and status conflict. Some of these relationships were moderated by open communication among members. The analyses also demonstrated that when the 3 types of conflict were considered together, task conflict was a positive predictor of group performance, whereas relationship conflict was a negative predictor. The findings highlight the motivational aspects of intragroup conflict, revealing the multilevel dynamics of the psychological needs in social settings.
机译:本研究着眼于“人们在小组中想要什么”作为小组内冲突的重要先决条件,从理论上和实证上研究了小组成员的心理需求,小组内冲突和小组绩效之间的关系。它关注小组成员内部心理需求的平均水平和分散性,并研究了需求的群体构成对多种类型冲突的影响。基于来自145个组织团队的多源数据的分析显示,在成员的成就,任务冲突,隶属关系和关系冲突以及权力和地位冲突的需求方面,组的组成之间存在重要关系。这些关系中的某些关系是通过成员之间的开放式沟通来调节的。分析还表明,当将三种类型的冲突一起考虑时,任务冲突是团队绩效的积极预测因素,而关系冲突则是负面的预测因素。这些发现突出了群体内部冲突的动机方面,揭示了社会环境中心理需求的多层次动态。

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