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首页> 外文期刊>Journal of Applied Psychology >Sinking Slowly: Diversity in Propensity to Trust Predicts Downward Trust Spirals in Small Groups
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Sinking Slowly: Diversity in Propensity to Trust Predicts Downward Trust Spirals in Small Groups

机译:缓慢下沉:信任倾向的多样性预测小群体的信任螺旋下降

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摘要

This paper examines the phenomenon of trust spirals in small groups. Drawing on literature on the spiral reinforcement of trust, we theorize that diversity in propensity to trust has affective and cognitive consequences related to trust (i.e., feelings of frustration and perceptions of low similarity), reducing the level of experienced intragroup trust early in a group's development. Reduced experienced trust then fuels relationship conflict and lowers trust even further over time, ultimately having a negative effect on group performance. These ideas are tested using a sample of MBA student groups surveyed at 3 time periods over 4 months. Results confirm our hypothesis that diversity in propensity to trust is sufficient to trigger a downward trust spiral and poor performance in small groups.
机译:本文研究了小组中信任螺旋的现象。根据有关信任螺旋式增强的文献,我们得出理论认为,信任倾向的多样性会产生与信任相关的情感和认知后果(即沮丧感和低相似度的感知),从而降低了团队早期对群体内信任的水平。发展。减少的有经验的信任会加剧关系冲突,并且随着时间的推移会进一步降低信任,最终对团队绩效产生负面影响。这些想法是通过在四个月内三个时间段内进行调查的MBA学生群体样本进行测试的。结果证实了我们的假设,即信任倾向的多样性足以触发信任螺旋式下降和小群体的不良表现。

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