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首页> 外文期刊>Journal of Applied Psychology >Workplace emotions: The role of supervision and leadership
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Workplace emotions: The role of supervision and leadership

机译：工作场所的情绪：监督和领导的作用

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摘要

In this experience sampling study, the authors examined the role of organizational leaders in employees' emotional experiences. Data were collected from health care workers 4 times a day for 2 weeks. Results indicate supervisors were associated with employee emotions in 3 ways: (a) Employees experienced fewer positive emotions when interacting with their supervisors as compared with interactions with coworkers and customers; (b) employees with supervisors high on transformational leadership experienced more positive emotions throughout the workday, including interactions with coworkers and customers; and (c) employees who regulated their emotions experienced decreased job satisfaction and increased stress, but those with supervisors high on transformational leadership were less likely to experience decreased job satisfaction. The results also suggest that the effects of emotional regulation on stress are long lasting (up to 2 hr) and not easily reduced by leadership behaviors.
机译：在这项经验抽样研究中，作者检查了组织领导者在员工情感体验中的作用。每天2次，每天4次从医护人员收集数据。结果表明，主管通过以下三种方式与员工情绪相关联：（a）与与同事和客户的互动相比，员工在与主管互动时经历的积极情绪更少; （b）主管领导变革型领导的员工在整个工作日中经历了更加积极的情绪，包括与同事和客户的互动; （c）调节情绪的员工的工作满意度降低，压力增加，但主管变革型领导能力高的员工则不太可能经历工作满意度下降。研究结果还表明，情绪调节对压力的影响是持久的（长达2小时），领导行为很难轻易减轻。

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