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首页> 外文期刊>Journal of Applied Psychology >Managerial modes of influence and counterproductivity in organizations: A longitudinal business-unit-level investigation
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Managerial modes of influence and counterproductivity in organizations: A longitudinal business-unit-level investigation

机译:组织中影响力和适得其反的管理模式:纵向业务部门级别的调查

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摘要

The authors studied the effect of 3 modes of managerial influence (managerial oversight, ethical leadership, and abusive supervision) on counterproductivity, which was conceptualized as a unit-level outcome that reflects the existence of a variety of intentional and unintentional harmful employee behaviors in the unit. Counterproductivity was represented by an objective measure of food loss in a longitudinal study of 265 restaurants. After prior food loss and alternative explanations (e.g., turnover, training, neighborhood income) were controlled for, results indicated that managerial oversight and abusive supervision significantly influenced counterproductivity in the following periods, whereas ethical leadership did not. Counterproductivity was also found to be negatively related to both restaurant profitability and customer satisfaction in the same period and to mediate indirect relationships between managerial influences and distal unit outcomes.
机译:作者研究了三种管理影响模式(管理监督,道德领导和虐待性监督)对适得其反的影响,生产力被概念化为单位级别的结果,反映了公司中各种故意和无意的有害员工行为的存在。单元。在对265家餐厅的纵向研究中,以客观的食物损失量来表示适得其反。在控制了先前的食物损失和其他解释(例如营业额,培训,邻居收入)之后,结果表明,管理监督和虐待监督在接下来的时期会严重影响生产力,而道德领导者则没有。同时还发现适得其反与餐厅的盈利能力和顾客满意度均呈负相关,并间接调节了管理影响与远端单位结果之间的间接关系。

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