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首页> 外文期刊>Journal of applied social psychology >Affective Forecasting: Predicting and Experiencing Satisfaction With Public Transportation
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Affective Forecasting: Predicting and Experiencing Satisfaction With Public Transportation

机译：情感预测：预测和体验对公共交通的满意度

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摘要

Affective forecasting in public transport was investigated in 2 studies. Study 1 revealed differences in satisfaction between users (n=870) and non-users (n=137). Users were more satisfied than were non-users with regard to reliability and safety, as well as with regard to overall satisfaction. It was also found that non-users mispredicted their satisfaction with public transport. Study 2 revealed that habitual car users (n=106) reported greater satisfaction after using public transport for 1 month than they had predicted initially, which provided additional support for the hypothesis that habitual car users would mispredict their satisfaction with public transport. Satisfaction with public transport also increased in comparison with a random sample of car users (n=63).
机译：两项研究调查了公共交通中的情感预测。研究1显示使用者（n = 870）与非使用者（n = 137）的满意度差异。在可靠性和安全性以及整体满意度方面，用户比非用户更满意。还发现非使用者错误地估计了他们对公共交通的满意度。研究2显示，习惯性乘车者（n = 106）使用公共交通工具1个月后的满意度比他们最初预计的要高，这为习惯性乘车者会错误地预测他们对公共交通工具的满意度的假​​设提供了额外的支持。与随机抽样的汽车使用者相比，对公共交通的满意度也有所提高（n = 63）。

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