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The emergence and impact of consumer brand empowerment in online social networks: A proposed ontology

机译:在线社交网络中消费者品牌授权的出现和影响:拟议的本体

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摘要

This article presents a proposed model introducing consumer brand empowerment and discussing its antecedents and outcomes. Consumer brand empowerment reflects the perceived empowerment resulting from the consumer's influence over the brand-related attitudes and behaviors of other consumers in an online social network. The antecedents in the proposed ontology focus on the sharing of brand information in online social networks and how it promotes a sense of consumer empowerment by enabling a consumer to influence the brand attitudes of other consumers. The online social network participation factors studied include reach and how its impact is moderated by variety, depth and frequency of brand- related information sharing in social networks. The outcomes resulting from consumer brand empowerment relate to the desired cognitive, affective and behavioral brand experiences sought by an empowered consumer. The article discusses the implications of the research relative to both marketing researchers and managers interested in understanding brand management within the emerging social network landscape.
机译:本文提出了一个提出的模型,该模型介绍了消费者品牌授权,并讨论了其前提和结果。消费者品牌授权反映了消费者对在线社交网络中其他消费者与品牌相关的态度和行为的影响所产生的感知授权。所提出的本体的先决条件集中于在线社交网络中的品牌信息共享,以及如何通过使消费者影响其他消费者的品牌态度来增强消费者的授权感。研究的在线社交网络参与因素包括覆盖范围以及社交网络中与品牌相关的信息共享的多样性,深度和频率如何缓解其影响。消费者品牌授权产生的结果与授权消费者寻求的所需认知,情感和行为品牌体验有关。本文讨论了与市场研究人员和对了解新兴社交网络环境中的品牌管理感兴趣的经理相关的研究意义。

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