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Promotion of Just Culture in the Emergency Department

机译:在急诊科促进公正文化

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摘要

The March 2012 article "Working Toward Perfection on the Pneumonia Core Measure"1 described the author's emergency department's (ED) approach to ensuring core measure compliance. While I appreciate their determination for improvement and applaud their process of restructuring to enhance performance, I was very concerned with the punitive actions brought against staff. ED physicians and nursing personnel were punished for process compliance fallouts, with fees being brought against doctors, and progressive discipline applied to nurses. Roark1 states that this was to ensure accountability for staff action and to emphasize the importance of delivering trie best clinical outcomes; however, with the call for increasing positive practice environments 2 and the professional movement toward a just-culture mentality3 to promote a culture of safety, it is prudent to question the use of punishment to command compliance widi the core measurement process.
机译:2012年3月的文章“努力完善肺炎核心指标” 1描述了作者急诊室(ED)的方法,以确保核心指标合规。我赞赏他们为改进而下的决心,并对他们为提高业绩而进行的重组过程表示赞赏,但我非常关注对工作人员采取的惩罚性行动。 ED医师和护理人员因流程合规性后果而受到惩罚,向医生收取费用,并且对护士实行渐进式纪律。 Roark1指出,这是为了确保对员工行为负责,并强调提供最佳临床结果的重要性。但是,随着人们呼吁增加积极的实践环境2以及向公正文化心态3的专业运动以促进安全文化的呼吁,谨慎地质疑使用惩罚来命令核心测量过程是否遵守规定。

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