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首页> 外文期刊>Journal of information & knowledge management >Knowledge Management Success in Clinical Service Environments
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Knowledge Management Success in Clinical Service Environments

机译：临床服务环境中知识管理的成功

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The related literature suggests the need to achieve deeper understanding and explanation of knowledge management (KM) success in healthcare service with respect to the complexity of the decision environment. Therefore, this research aims to examine descriptively KM success in Turkish healthcare organisations. More specifically, the study analyses the characteristics of the clinical context, social and technical aspects of the implemented KM solutions (KMS), clinical staff's KMS adoption and its impact on their knowledge and performance in two different clinical service environments (hospitals). The results reveal some interesting patterns. As expected, the participants who perceived their context as more complex and KMS as more sophisticated tended to adopt it more than others. However, this did not produce more superior knowledge and performance. Several possible explanations were offered for the findings and future research was recommended in order to overcome current limitations.c
机译：相关文献表明，就决策环境的复杂性而言，有必要对医疗保健服务中的知识管理（KM）成功进行更深入的理解和解释。因此，本研究旨在描述性地检查土耳其医疗保健组织中的KM成功。更具体地说，该研究分析了临床背景的特征，已实施的KM解决方案（KMS）的社会和技术方面，临床工作人员采用KMS及其在两种不同的临床服务环境（医院）中对其知识和绩效的影响。结果揭示了一些有趣的模式。不出所料，认为自己的背景更加复杂，而KMS则更加复杂的参与者倾向于采用比其他人更多的背景。但是，这并没有产生更多的高级知识和性能。为研究结果提供了几种可能的解释，并建议进一步研究以克服当前的局限性。c

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