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首页> 外文期刊>Journal of continuing education in nursing >Charge nurses as front-line leaders: Development through transformative learning
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Charge nurses as front-line leaders: Development through transformative learning

机译：让护士担任一线领导：通过变革性学习进行发展

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摘要

Based on the results of a staff satisfaction survey, nurse leaders recognized that the role of charge nurse was a significant source of dissatisfaction. Little attention had been paid to how the charge nurse role was learned, and no organizational support was offered to develop nurses for this role. Collaborating with a nurse educator consultant, nurse managers developed and implemented a three-part educational program to reframe staff perceptions of the charge nurse role. Centered on principles of transformational learning, the program evaluation demonstrated that concerted efforts to improve staff satisfaction and effectiveness could be accomplished if staff were given new information and guided through focused discussion and reflection. Eighty-two percent of the attendees noted that they appreciated the time allocated for the sessions and acknowledged that this gave them an opportunity to examine their thoughts and feelings. Seventy-five percent said that they learned new words to describe and explain their experiences. After the sessions, staff described a new sense of professional pride and nurse managers observed greater confidence in nurses' decision making and assertive communication.
机译：根据员工满意度调查的结果，护士领导者意识到急诊护士的作用是造成不满的重要原因。对于主管护士角色的学习方式几乎没有给予任何关注，并且没有提供组织支持来发展此角色的护士。护士经理与护士教育顾问合作，制定并实施了一个由三部分组成的教育计划，以重塑员工对主管护士角色的认识。以变​​革性学习的原则为中心，该计划评估表明，如果给工作人员提供新的信息并通过有针对性的讨论和反思进行指导，就可以实现提高工作人员满意度和效率的一致努力。 82％的与会者指出，他们感谢为会议分配的时间，并承认这给了他们检查自己的想法和感受的机会。百分之七十五的受访者表示，他们学会了新单词来描述和解释自己的经历。会议结束后，工作人员描述了一种新的职业自豪感，护士经理对护士的决策和自信的沟通表现出更大的信心。

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