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Social capital, knowledge management, and sustained superior performance

机译：社会资本，知识管理和持续的卓越绩效

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Purpose - This article attempts to begin the process of removing the cloak of causal ambiguity by examining the role that knowledge management has in the creation of the wide variety of competitive advantages found in some organizations. Specifically, this article aims to extend understanding in the field of knowledge management by examining how knowledge management can affect organizational performance, and by examining one possible determinant of an organization's capacity to manage knowledge. Design/methodology/approach - Reviews literature on resources-advantage theory of the firm, social capital and knowledge management to propose ways within the organization to improve their ability to manage knowledge and achieve sustained superior performance. The paper is structured around the following constructs: resource-advantage theory of the firm, social capital, and knowledge management. Findings - Describes the relationship between social capital and knowledge management and how both help organizations achieve a sustained superior performance within the market. Suggests that organizations with high levels of social capital have more knowledge-management capabilities than organizations with low levels of social capital. Research limitations/implications - This article extends prior research of knowledge management by proposing how social capital can positively impact the ability of organizations to manage knowledge. Practical implications - Since resources within all businesses are relatively limited, and particularly so when the business is small relative to its competitors, the revelation that social capital can lead to more effective knowledge management makes the decision to support and nurture social-capital development much more credible. Originality/value - Because there is no existing literature that has examined the relationship between social capital, knowledge management, and organizational performance, this paper provides a foundation for future studies that examine the relationship between social capital and knowledge management.
机译：目的-本文试图通过检查知识管理在创建某些组织中发现的各种竞争优势中所扮演的角色，来开始消除因果歧义的隐喻的过程。具体而言，本文旨在通过检查知识管理如何影响组织绩效以及检查组织管理知识能力的一个可能决定因素，来扩展知识管理领域的理解。设计/方法/方法-审查有关企业的资源优势理论，社会资本和知识管理的文献，以提出组织内提高其知识管理能力和实现持续卓越绩效的方法。本文围绕以下结构构建：企业的资源优势理论，社会资本和知识管理。调查结果-描述社会资本与知识管理之间的关系，以及两者如何帮助组织在市场中获得持续的卓越绩效。建议社会资本水平高的组织比社会资本水平低的组织具有更多的知识管理能力。研究的局限性/含义-本文通过提出社会资本如何能够积极影响组织管理知识的能力，扩展了知识管理的先前研究。实际意义-由于所有企业中的资源都相对有限，尤其是当企业相对于竞争对手而言规模较小时，社会资本可以带来更有效的知识管理的启示使人们更愿意支持和培育社会资本发展可信的。原创性/价值-由于没有文献研究社会资本，知识管理和组织绩效之间的关系，因此本文为研究社会资本与知识管理之间的关系提供了基础。

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